What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Product Management
Backlog Management
Feature Management
Release Planning
Workflow Management
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Idea Management
Strategic Vision
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Ashu G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
""Best Tool For Agile-Focused Businesses""
Likeliness to Recommend
What differentiates Jira from other similar products?
First and foremost, I'd like to point out that one of the most useful aspects for me is the ease with which any activities or difficulties linked to the project can be tracked. Second, you may produce a statistics report from Jira at any moment to assess the overall performance of the project. We may also provide the member the option of establishing a certain sort of job. So that's how we can go ahead.
What is your favorite aspect of this product?
Integrations with other tools are fantastic. Workflow automation and customization are fantastic features. I utilise Kanban-style dashboards with drag-and-drop flexibility and comprehensive customisable lists on a regular basis. It's nice to have numerous projects to separate my tickets, and it's even better to be able to cross-link across projects.
What do you dislike most about this product?
Customization and configuration are quite tough and time-consuming. The process of configuring user security is simple and versatile, but there are far too many checkboxes. Finding where you place stuff in workflow customisation is a bit of a hassle. Auto-assign on a certain stat change, for example. When you wish to edit, there are roughly five areas where it may be done and no indication of where it was done.
What recommendations would you give to someone considering this product?
It is a comprehensive project management system. Jira is a great tool for keeping track of all jobs and projects within a company.
Pros
- Inspires Innovation
- Altruistic
- Reliable
- Performance Enhancing
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2021
Fantastic product for Bug Tracking and Delivery
Likeliness to Recommend
Pros
- Unique Features
- Effective Service
- Client Friendly Policies
- Fair
Chris H.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2021
Jira is the market leader for a reason
Likeliness to Recommend
What differentiates Jira from other similar products?
They clearly innovate and strive to maintain uptime
What is your favorite aspect of this product?
The cloud offering - much easier than maintaining your own on-prem variant
What do you dislike most about this product?
Innovation seems to lag at times, but they do a good job of delivering in big bunches. More incremental functionality would be nice, however.
What recommendations would you give to someone considering this product?
Try out a free demo and configure the product for your project needs
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements