What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
0% Neutral
97% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

85

Activity and Workflow Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

82

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

85

Business Value Created

85

Ease of IT Administration

84

Ease of Implementation

83

Availability and Quality of Training

82

Vendor Support

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Breadth of Features

78

Ease of Customization

76

Ease of Data Integration

76

HubSpot Sales Hub Reviews

Clayton W.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Ease of use is great perfect for lead generation

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ease of use and the ability to keep track of calls and emails

What is your favorite aspect of this product?

Email tracking and reminders of days since last activity

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

keep up the good work

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Drives lead and revenue generation

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Easier to use than competitive vendors

What is your favorite aspect of this product?

Integrates well into existing marketing technology stack

What do you dislike most about this product?

As the company grows it may not be able to sustain our scale

What recommendations would you give to someone considering this product?

Give them a try in your evaluation process.

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Shreya ..

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Product enhancement could be better for enterprise

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Being a true all-in-one platform, hubspot conslidates a lot of siloed systems into a single platform.

What is your favorite aspect of this product?

I love the social media engagement and customer service tool

What do you dislike most about this product?

Hubspot gets really expensive quickly & upfront contracts and payments don't make it any better. Also, it doesn't provide options for A/B testing.

What recommendations would you give to someone considering this product?

Consider buying it but with caution

Pros

  • Helps Innovate
  • Caring
  • Fair
  • Acts with Integrity

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