What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 85

Data Visualization

90

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

86

Customer Journey Modelling

85

Anomaly Detection

85

API Framework

84

Conversion Analysis

83

Metadata Management

83

Predictive Analytics

82

Cross Channel Attribution Analysis

82

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Vendor Support

82

HubSpot Sales Hub Reviews

Luan D.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Parimal D.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Simplistic and easy to use

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out from other similar products due to its comprehensive suite of sales tools that integrate seamlessly with marketing and customer service features.

What is your favorite aspect of this product?

One notable aspect of HubSpot Sales Hub that many users appreciate is its intuitive and user-friendly interface, which makes it easy to navigate and use even for users with limited technical expertise.

What do you dislike most about this product?

HubSpot Sales Hub requires additional time and expertise to configure effectively.

What recommendations would you give to someone considering this product?

When considering HubSpot Sales Hub, define your sales process and objectives clearly to ensure alignment.

Pros

  • Saves Time
  • Acts with Integrity
  • Generous Negotitation
  • Over Delivered

Leo C.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

A great product but better onboarding needed.

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

It is an all-encompassing platform that makes sales and customer relationships more streamlined in one place.

What is your favorite aspect of this product?

The way that the CRM and sales funnel fit together rather well.

What do you dislike most about this product?

The lack of support and customisation at onboarding.

What recommendations would you give to someone considering this product?

Enter some training and calls with Hubspot to ensure that you set up the system correctly for your needs.

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Performance Enhancing

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