What is Gusto?
With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
89 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Contributions and Payment Tracking
Claims Management
Archiving and Reporting
Provider Management
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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Gusto Reviews
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to use
Likeliness to Recommend
Pros
- Trustworthy
- Fair
- Altruistic
- Helps Innovate
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2023
Could have been integrated to bigger platforms
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Carari M.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Best Tool For Benefits Administration
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto makes employee enrolment easy and management of the workforce is easy too.
What is your favorite aspect of this product?
I like the ease of managing benefits The software is easy to use and understand
What do you dislike most about this product?
No major issues with Gusto as it has worked well
What recommendations would you give to someone considering this product?
For benefits administrations, I recommend Gusto as it is the very best.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service