What is Gusto?
With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
89 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Contributions and Payment Tracking
Claims Management
Archiving and Reporting
Provider Management
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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Gusto Reviews
Justin S.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Jan 2023
Time and paycheck tracking made simple
Likeliness to Recommend
What differentiates Gusto from other similar products?
Invaluable aid, and remarkably easy to implement. not convoluted or stuffed with unnecessary details. The information you really need, condensed. Things like W-2s, holiday cards, and pay stubs. It's all in one convenient location.
What is your favorite aspect of this product?
I appreciate the system's intuitive layout and how easy it is to read the information presented. The system's user interface is intuitive, with readily accessible tabs. The dashboard also features notices and headlines that keep me abreast of developments and tasks. In addition, they provide great assistance with customers.
What do you dislike most about this product?
It seems that Gusto just handles payroll, so I had to go to a different platform to manage my company's health insurance. Nonetheless, Gusto is among the greatest payroll systems I've used.
What recommendations would you give to someone considering this product?
I like being able to easily adjust my pay schedule, ask for payments in advance, and see a detailed accounting of not only my own but also my employer's tax contributions.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Maurice K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
My Experience With Gusto
Likeliness to Recommend
What differentiates Gusto from other similar products?
Besides being a great tool for benefits administration, Gusto also comes with payroll features and is a great tool for the HR department
What is your favorite aspect of this product?
I like the ease of enrolling employees I like the easy management of benefits It comes with amazing HR features
What do you dislike most about this product?
No hates for Gusto it has been great
What recommendations would you give to someone considering this product?
I recommend Gusto because it houses many HR features. It is the best I have used.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Ken J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jan 2023
Gusto: Managing financial and HR tasks
Likeliness to Recommend
What differentiates Gusto from other similar products?
Automatic tax filings: Gusto automatically calculates and files taxes on behalf of businesses hencxe reducing workload Self-onboarding for employees: Gusto allows employees to onboard themselves by filling out their information and completing necessary forms digitally.
What is your favorite aspect of this product?
Flexible payroll option: Gusto offers a variety of payroll options including weekly, semi-monthly and monthly.
What do you dislike most about this product?
Limited HR services such as employee relations and compliance support.
What recommendations would you give to someone considering this product?
To test drive the software: Gusto offers free trial to test the software and see if is a good fit for one's business before committing to subscription.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing