What is GoCardless?
GoCardless is the most effective way to collect subscriptions and invoice payments, both domestically and around the world.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoCardless Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoCardless.
91 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoCardless?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Recurring Payments
POS Verification
Security
Credit Card Processing
Digital Wallet Integration
Multi Currency
Customer Support
POS Integration
Reporting Analytics
Mobile Payments
Integration With Accounting System
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Ease of Customization
Usability and Intuitiveness
GoCardless Reviews
Miles G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2021
First to offer a solid solution to Direct Debit
Likeliness to Recommend
What differentiates GoCardless from other similar products?
Friction points are kept to a minimum
What is your favorite aspect of this product?
They make the whole onboarding process simple for the end user and partners
What do you dislike most about this product?
nothing at all
What recommendations would you give to someone considering this product?
Use the api if you can
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Fair
John D.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jul 2021
GoCardless powers my business.
Likeliness to Recommend
What differentiates GoCardless from other similar products?
The simplicity with which I can get clients to simply pay their invoices. It is simple and transparent for them. It stops mistakes in payments. The fees are fair. I get paid on time. Great!
What is your favorite aspect of this product?
My clients don't have to think about paying me - it just happens.
What do you dislike most about this product?
The web interface is a bit confusing, but I rarely have to go in there. When a client changes their bank account it can be difficult to connect the direct debit to their new account.
What recommendations would you give to someone considering this product?
Do it! Make sure that it integrates with your accounting system to give you a seamless experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Caroline B.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2021
Fabulous product!
Likeliness to Recommend
What differentiates GoCardless from other similar products?
It's so easy to set up!
What is your favorite aspect of this product?
You can implement it and literally forget about it, as it works so well!
What do you dislike most about this product?
Nothing at all!
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity