What is FreshBooks?
FreshBooks is changing the way business owners manage their books. Its owner-first accounting platform, loved by businesses in over 160 countries, takes an easy-to-use approach to managing finances, billing, payments, and client engagement. FreshBooks, known for its 10x Stevie award winning customer support, serves customers of all sizes from offices in Canada, Croatia, Mexico, Netherlands, and the US.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FreshBooks?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Management
Reporting Components
Accounting and Financial Management
Expense Management
Financial Analysis
Case Management
Payments
Fee Management
Trust Accounting
Billing and Invoice Management
Contact Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Customization
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FreshBooks Reviews
Robert J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
An Exceptional Accounting Tool.
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
This tool makes it possible for me to create and manage invoices easily.
What is your favorite aspect of this product?
This tool is reliable with billing and invoicing. It's simple to track and manage expenses with this tool. It's simple to prepare financial statements reports. It's more convenient with bank reconciliation.
What do you dislike most about this product?
I have nothing to complain as this tool meets all our needs.
What recommendations would you give to someone considering this product?
I strongly recommend this tool for all accounting needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
victor t.
- Role: Finance
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jan 2021
refresh accounting processes with freshbooks.
Likeliness to Recommend
What differentiates FreshBooks from other similar products?
Most accounting software are very practical and allow you to record all the accounting operations of your company, freshbooks is a better way of doing things, it is innovative, it allows you to register invoices very quickly and the precision is unmatched, the most outstanding feature and what makes this tool the best is precision.
What is your favorite aspect of this product?
freshbooks offers many tools for users, it allows to elaborate detailed invoices and sends them to clients automatically, it is easy to use and the user interface is very attractive. you can keep your company's accounting without any complications, you can control all accounting processes, thanks to this tool.
What do you dislike most about this product?
In the time that I have been using freshbooks I have not had problems, from the beginning I have understood how this tool works and I hope to continue enjoying its performance.
What recommendations would you give to someone considering this product?
To achieve the objectives of a company we must bear in mind that we must be very precise in accounting, to be able to achieve this task it is necessary to implement unique software that will help us improve, freshbooks will allow you to record all accounting processes and help you to control all your bills.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing