What is Dynatrace?
The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Performance & Capacity Management Automation
Analyze Activity Data
Data Visualization
Problem Management Automation
Analyze Discovery Data
Event & Alert Management Automation
Explainable and Trainable Algorithms
Incident Management Automation
Machine Learning
Operational Task Automation
Security Operations Automation
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
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Dynatrace Reviews
Manish K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Nice monitoring tools for SREs
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
We use multiple serverless services to optimize and operate our solutions in public clouds (majorly AWS). Things break often and we use Dynatrace to quickly identify what break where and how to resolve it faster. We also have agent version deployed through Operators in our in-house kubernetes clusters for use by App Developers (for app tracing) and SREs (cluster metrics). Review collected by and hosted on G2.com.
What is your favorite aspect of this product?
Its Service Map gives you exactly what you need to trace the path of data flow and how inter-connected micro services are. We use a lot of serverless (FaaS) in our infrastructure and Dynatrace really helps us troubleshoot failed invocations. Personally, I like 'replay' option which helps you literally re-run the issues and identify what happened.
What do you dislike most about this product?
When you do no install AgentOne, you have to put substantial effort to configure visibility and there is a bit of performance impact as well to your applications. One more thing Dynatrace should look into is the onboarding of custom plugins as that felt a bit cumbersome although their pre-built/native integrations work fantastic.
What recommendations would you give to someone considering this product?
Their are other products in form of LogzIO and Espagon but each tool has its own unique capabilities when you look under the layers. For monitoring our on-prem vSphere and Kubernetes clusters, this tool has worked out great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Aaron M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Incredibly effective out of the box!
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
This software elegantly brings together both the infrastructure and application typology to create an environment less predicated on troubleshooting issues and more predicated on solving issues before they become catastrophic.
What is your favorite aspect of this product?
Out of the box ability to visualize an entire environment and immediately detect issues.
What do you dislike most about this product?
Some problem notifications aren't easy to correlate to root cause despite the root cause being stated explicitly. This is ultimately a training issue but it has caused confusion with users who aren't verse in the product despite the use being the key stakeholder in the problem alert.
What recommendations would you give to someone considering this product?
It's absolutely imperative that you determine a deployment strategy ahead of time by ensuring the logical environments are configured ahead of time. Use the agent deployment features to ensure automated tagging of resources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
André B.
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted May 2021
AIOps done right with advanced observability
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace AIOps with AI assistance (Davis) makes the difference giving precise answers in context.
What is your favorite aspect of this product?
AI + Observability
What do you dislike most about this product?
Python instrumentation.
What recommendations would you give to someone considering this product?
Dynatrace is the best solution for observability + AIOps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
