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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.3 /10
CX Score
8.7 /10
Dynatrace
8.3 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Social Media Analytics

88

Device and Browser Analytics

87

Data Visualization

87

API Framework

86

Audience Segmentation

86

Search Engine Optimization

86

Customer Value Analysis

84

Customer Journey Modelling

84

Conversion Analysis

84

Audience Demographics

83

Paid Search Integration

78

Vendor Capability Ratings

Average 86

Breadth of Features

91

Ease of Implementation

87

Availability and Quality of Training

86

Business Value Created

86

Product Strategy and Rate of Improvement

86

Ease of Customization

86

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

85

Vendor Support

84

Ease of IT Administration

79

Dynatrace Reviews

Kunal M.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Best kept appmon secret.., much malleable than any

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

One software suits all needs under single pane is the main differentiator, product enhancements, bug fixes and new features are added periodically

What is your favorite aspect of this product?

OneAgent deployment and ease of managing the monitoring infrastructure

What do you dislike most about this product?

Invest in UI/UX to bring in more value add

What recommendations would you give to someone considering this product?

Dynatrace is great app monitoring software for all infrastructure related needs and is now a great part of all project deployments as a niche security monitoring need. Easy to tweak and drploy based on triggers for critical versus non-critical systems. Notification system is designed to detect red flags versus false alarms

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Abhay Kumar S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Comprehensive, AI-powered performance monitoring.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace differentiates itself through its AI-driven automation, full-stack observability, real-time dependency mapping, cloud-native support, and advanced user experience monitoring

What is your favorite aspect of this product?

The favorite aspect of Dynatrace is its AI-driven automation, which provides proactive problem detection and root cause analysis, significantly enhancing operational efficiency and reducing mean time to resolution (MTTR).

What do you dislike most about this product?

Complex setup, steep learning curve, high cost, occasional over-alerting, and potential performance overhead.

What recommendations would you give to someone considering this product?

1. Evaluate Needs: Ensure Dynatrace aligns with your specific monitoring and performance management requirements. 2. Leverage Training:Utilize Dynatrace's training resources to overcome the learning curve. 3. Start with a Trial: Use a free trial to explore features and determine fit. 4. Integrate Gradually:Implement Dynatrace in stages to manage complexity and understand its impact. 5. Customize Alerts:Configure alerting to reduce noise and focus on critical issues. 6. Optimize Usage:Regularly review and optimize configuration to balance performance and overhead. 7. Budget Carefully: Assess total cost and budge

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Solves performance problems in any environment.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.

What is your favorite aspect of this product?

I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.

What do you dislike most about this product?

I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.

What recommendations would you give to someone considering this product?

I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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