
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDynatrace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dynatrace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Analytics
Device and Browser Analytics
Data Visualization
API Framework
Audience Segmentation
Search Engine Optimization
Customer Value Analysis
Customer Journey Modelling
Conversion Analysis
Audience Demographics
Paid Search Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Also Featured in...
Dynatrace Reviews

Kunal M.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Jul 2024
Best kept appmon secret.., much malleable than any
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
One software suits all needs under single pane is the main differentiator, product enhancements, bug fixes and new features are added periodically
What is your favorite aspect of this product?
OneAgent deployment and ease of managing the monitoring infrastructure
What do you dislike most about this product?
Invest in UI/UX to bring in more value add
What recommendations would you give to someone considering this product?
Dynatrace is great app monitoring software for all infrastructure related needs and is now a great part of all project deployments as a niche security monitoring need. Easy to tweak and drploy based on triggers for critical versus non-critical systems. Notification system is designed to detect red flags versus false alarms
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Abhay Kumar S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Comprehensive, AI-powered performance monitoring.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace differentiates itself through its AI-driven automation, full-stack observability, real-time dependency mapping, cloud-native support, and advanced user experience monitoring
What is your favorite aspect of this product?
The favorite aspect of Dynatrace is its AI-driven automation, which provides proactive problem detection and root cause analysis, significantly enhancing operational efficiency and reducing mean time to resolution (MTTR).
What do you dislike most about this product?
Complex setup, steep learning curve, high cost, occasional over-alerting, and potential performance overhead.
What recommendations would you give to someone considering this product?
1. Evaluate Needs: Ensure Dynatrace aligns with your specific monitoring and performance management requirements. 2. Leverage Training:Utilize Dynatrace's training resources to overcome the learning curve. 3. Start with a Trial: Use a free trial to explore features and determine fit. 4. Integrate Gradually:Implement Dynatrace in stages to manage complexity and understand its impact. 5. Customize Alerts:Configure alerting to reduce noise and focus on critical issues. 6. Optimize Usage:Regularly review and optimize configuration to balance performance and overhead. 7. Budget Carefully: Assess total cost and budge
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Andrew F.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Solves performance problems in any environment.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.
What is your favorite aspect of this product?
I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.
What do you dislike most about this product?
I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.
What recommendations would you give to someone considering this product?
I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
