What is Dynatrace?
The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Customer Value Analysis
Data Visualization
Audience Segmentation
Social Media Analytics
API Framework
Search Engine Optimization
Device and Browser Analytics
Audience Demographics
Customer Journey Modelling
Conversion Analysis
Paid Search Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
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Dynatrace Reviews
Mathilde N.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2023
Boost App Performance and Reduce Risk
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
For us, app performance significantly affects our profits. Delayed or unstable apps raise defaults due to cart abandonment, loan drop-offs and decline in customer satisfaction. That's why I depend on Dynatrace to provide clearly defined app monitoring that informs credit and risk decisions. Dynatrace provides unmatched end-to-end visibility into our complex multi-cloud ecosystem with AI-powered automatic topology mapping. Its smart dashboards highlight precise root causes of performance degradation across hosts, containers, code, clouds and third-party dependencies in a single pane of glass.
What is your favorite aspect of this product?
By anticipating issues with proactive anomaly alerts before customers themselves notice, I can get ahead of 8 issues, cutting downtime and improving customer retention. Session replay enables me to observe transactions from the customer's perspective, making it easy to boost completion rates. Dynatrace's monitoring of customer-impacting KPIs such as login times, payment processing, and API performance in pre-production environments is something I admire. This shift-left capability enables assessing risk of performance regressions before reaching customers.
What do you dislike most about this product?
In terms of limitations, Dynatrace’s advanced capabilities extend beyond typical monitoring use cases, requiring time-investment to master its immense functionality. Budget constraints may also limit its approachability for smaller firms, given the customized enterprise-scale performance it enables.
What recommendations would you give to someone considering this product?
For anyone who requires precise visibility into the factors affecting revenue and loyalty, such as platform stability, Dynatrace is essential. I can confidently approve credit expansion knowing platform stability won’t drive further defaults. Dynatrace's advanced monitoring reveals valuable risk insights that place it at a competitive advantage and minimize customer attrition, safeguarding profitability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Loana A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Complete Performance Monitoring with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace offers a wide range of tools for complete performance monitoring. Their platform provides comprehensive solutions to understand application performance and evaluate technological infrastructure. The tools help identify performance roadblocks and troubleshoot possible issues with detailed analysis. Dynatrace's comprehensive approach simplifies the complex task of enhancing user experiences.
What is your favorite aspect of this product?
Performance monitoring tools are often complicated, but Dynatrace's uncomplicated and user-friendly interface alleviates the difficulty. The dashboard's centralized layout allows for immediate access to vital insights, which is appreciated because it provides easy data analysis and reporting. Dynatrace monitors and optimizes performance in various scenarios. It finds application performance issues, streamlines tech infrastructure, and enables data-driven decisions.
What do you dislike most about this product?
Improved data display features and additional alert customization would enhance Dynatrace as a platform for performance monitoring and user experience optimization.
What recommendations would you give to someone considering this product?
Dynatrace is highly recommended for those seeking a comprehensive solution for gaining actionable insights. Its adaptability, user-friendly interface, and seamless integration of monitoring tools make it an invaluable resource. The value it brings to simplifying the assessment of application performance and infrastructure optimization is unparalleled. Dynatrace's monitoring of app and infrastructure performance is its biggest strength, allowing for prompt issue identification and optimized user experiences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anna R.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2023
Monitoring System Dynamics
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace's monitoring system enables me to analyze systems and applications thoroughly, identifying performance obstacles for rapid resolution. It provides comprehensive server performance data for detailed analysis, detects network latency issues to ensure smooth data flow, tracks web page load times for optimal user experiences, and detects anomalies and performance issues before they affect users. Reveals how users encounter system performance. Customizes monitoring of performance for particular devices and platforms.
What is your favorite aspect of this product?
It delivers accurate information about server activity, network lag, webpage loading durations, and other important technical particulars. By using Dynatrace, I can find and fix roadblocks, slow performance, and system problems promptly to ensure the system performs at its best. Dynatrace monitors in real-time, so it is easy to take immediate corrective action and keep the system running efficiently. It provides a comprehensive view of server performance and end-user experience, which allows for better strategic decision-making. Dynatrace also enhances user satisfaction by proactively addressing performance issues.
What do you dislike most about this product?
Dynatrace is an excellent tool for monitoring application performance. To improve its capabilities, IT teams should refine the anomaly detection algorithms and provide more detailed insights into distributed systems. This allows them to manage and enhance application performance proactively, ensuring the best possible user experience in any environment.
What recommendations would you give to someone considering this product?
Dynatrace is a crucial tool for maintaining digital harmony, with real-time monitoring, detailed analytics, and proactive anomaly detection. Data security is one of Dynatrace's top priorities, utilizing encryption and access controls to protect sensitive information. By providing comprehensive metrics for mobile app performance, Dynatrace enables analysts to enhance user experiences on a variety of devices. Dynatrace can easily monitor cloud-based systems and applications, making it adaptable to cloud environments and providing comprehensive oversight.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing