What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Respectful
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Dependency Tracking
Code Performance Monitoring
Application Request Tracing
Enterprise Cloud Platform Support
Application Metric Reporting
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Server Monitoring
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
Tammy B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
Using Dynatrace to protect the revenue stream
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace has a “single-agent” architecture. While other tools require different agents for infrastructure, logs, and various coding languages, Dynatrace uses OneAgent. Once we install it, it automatically injects itself into every process, container, and language without any code changes or manual configuration.
What is your favorite aspect of this product?
What I like most about Dynatrace is that it blurs the line between observability and security. It doesn’t just scan out code but monitors vulnerabilities in the running environment. Before Dynatrace, my phone would blow up with 50 different alerts if a network switch failed. Now, I receive only one notification. Dynatrace understands that the 50 errors are all caused by the same root event, so it bundles them together. It has saved me from notification fatigue and allowed me to actually focus on my work.
What do you dislike most about this product?
If I want to build a quick dashboard for my execs, I often find Dynatrace too restrictive. The visualization options feel limited. It’s hard to create a highly tailored, custom view with limitations.
What recommendations would you give to someone considering this product?
Before you roll out, define a global tagging policy. This allows Davis AI to accurately assign problems to the right team and makes your cost-tracking reports actually readable. Dynatrace not just tells you there’s a problem, it helps to fix it. Use the Automation Engine for it.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Harsha K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2025
DynaTrace with Enterprise applications
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace stands out with its AI-powered automation (Davis AI), full-stack observability, and unified platform that combines infrastructure, application performance, and security monitoring in real time.
What is your favorite aspect of this product?
Dynatrace is its Davis AI engine, which automatically detects anomalies
What do you dislike most about this product?
Lack of customization options for dashboards and alerting logic.
What recommendations would you give to someone considering this product?
Please understand the pricing model and estimate your total adoption cost properly.
Pros
- Reliable
- Trustworthy
- Fair
- Altruistic
Cons
- Inhibits Innovation
- Under Delivered
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Asgar A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2025
Powerful insights, but you need time to learn it
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It connects everything — from backend to frontend — and shows almost everything
What is your favorite aspect of this product?
Automatic root cause detection save a ton of debugging time for our team.
What do you dislike most about this product?
For me it takes a while to figure out where everything is.
What recommendations would you give to someone considering this product?
Use the trial, play around, and don’t skip the docs — it’s deep, but worth it once you get the hang of it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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