Dynatrace
8.5 /10

What is Dynatrace?

The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

88 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Customer Value Analysis

88

Data Visualization

88

Audience Segmentation

88

Social Media Analytics

88

API Framework

87

Search Engine Optimization

87

Device and Browser Analytics

87

Audience Demographics

85

Customer Journey Modelling

84

Conversion Analysis

84

Paid Search Integration

78

Vendor Capability Ratings

Average 85

Breadth of Features

93

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Quality of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Ease of Customization

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of IT Administration

77

Dynatrace Reviews

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Application performance monitoring solution.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is presently our key motivator for fixing issues in the business, with the core applications being Application Insights and Host Health. We discovered useful features such as the new SLO, the Smartscape topology, troubleshooting, and the diagnostic tool. Real-time user monitoring allows us to follow users across the organization. End-to-end monitoring for key applications has brought significant benefit to application teams in terms of time and effort savings. Dynatrace finds answers to complicated problems without requiring users to connect into numerous systems and attempt to link their results.

What is your favorite aspect of this product?

Dynatrace is a brilliant application performance monitoring technology that we are now using as our primary driving force in fixing problems in the company. It's a tremendous benefit to be able to "see through" user activities and offer application performance measurements. Developers enjoy seeing what is causing the delays or difficulties since it allows them to quickly fix and test their code. The flexibility to interact with numerous APIs is a huge benefit, and the AI causality engine is outstanding and can rapidly find the underlying cause.

What do you dislike most about this product?

It is not inexpensive; you must be prepared to spend. The most crucial elements of the new solution are not free. We found Dynatrace to be a great product, but it comes at a price that may not put a huge grin on the faces of C-tier people when it comes to budget discussions.

What recommendations would you give to someone considering this product?

Before investing large sums of money, do your study and ensure that corporate leadership, all application and infrastructure teams are on board. Dynatrace is highly recommended; provided you fulfill your budget allocation and expenditure objective, the product is a good choice.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

David M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Dynatrace is an excellent monitoring tool.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

To optimize and run our systems on public clouds, we leverage a variety of serverless services (mainly AWS). Things fail all the time, and we utilize Dynatrace to rapidly determine what's wrong, where it's broken, and how to fix it. Dynatrace delivers real-time monitoring, visibility into regions of poor performance, and optimization of infrastructure use. Capability to recognize performance shortcomings and areas for improvement. The dashboard and single pane of glass give critical data and metrics that assisted in establishing a baseline, and any rise in use can be monitored and ascribed to a specific trigger or spike in demand.

What is your favorite aspect of this product?

Observability is critical to manage our infrastructure stack, and Dynatrace assists us in doing so efficiently. Your Service Map provides you with everything you need to track the course of data flow and how microservices are linked. Personally, I enjoy the'replay' feature, which allows you to redo the difficulties and figure out what went wrong. With insight into the network and infrastructure, the business may prioritize investment expenses and concentrate on areas of immediate need. A comprehensive dashboard designed as a single pane of glass gives real-time and accurate performance statistics.

What do you dislike most about this product?

There are certain drawbacks to agentless monitoring. When you don't install AgentOne, you have to spend a lot of time customizing visibility, and your apps suffer as a result. Alerts can be too much at times, and it will require some learning and adapting to match the particular needs of the company, since there is no one-size-fits-all solution.

What recommendations would you give to someone considering this product?

This tool has performed admirably in terms of monitoring. Prior to deployment, the complete scope of monitoring needs should be known. Begin by gathering requirements, determining the scope of implementation, and determining a time schedule for global implementation. The integration with the service currently or BMC Helix would be a key priority to guarantee that any issues are automatically filed as a ticket. Other tools exist in the shape of LogzIO and Espagon, but each tool has its own distinct capabilities when you delve under the layers.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mustafa L.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2020

Perfect performance tracking tool.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The easy of using this software.

What is your favorite aspect of this product?

The notification function and the resource management.

What do you dislike most about this product?

None for now, everything is working out perfectly.

What recommendations would you give to someone considering this product?

Excellent individual transaction tracking tool and easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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