DocuWare
8.8 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 85

Searchability

90

Document Sharing

89

Document Hosting

88

Security and Access Control

87

Metrics and Reporting

86

Access Tracking

84

Publication Workflow

84

Editor Functions

84

Version Control

84

Check Out Check in

83

Indexing and Classification

81

Vendor Capability Ratings

Average 86

Ease of Data Integration

90

Quality of Features

89

Ease of Customization

89

Breadth of Features

86

Ease of IT Administration

86

Business Value Created

85

Availability and Quality of Training

85

Usability and Intuitiveness

85

Vendor Support

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

80

DocuWare Reviews

Albert A.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fascinating Application for automating document

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is fascinating in the way it manages all documents in an elegant, understandable but sophisticated manner, but it also has a number of other features that set it apart from the contest. For example, it gives us the ability to design our own storage system by giving us full control over how directories are structured.

What is your favorite aspect of this product?

The Web interface is meticulously planned and was carefully created by only including the major components. Another great option for keeping digital assets completely concealed and safe is the ability to limit user access to specific folders. In addition to this, we have a great rapport with their tech support team, who assist us whenever we need to align the layout with our working environment.

What do you dislike most about this product?

As I already stated, I adore its sophistication. In fact, I adore this sophisticated system, but I believe that my prior experience with similar systems gives me an advantage over newcomers because its sophistication makes it difficult for them to get well beyond the system's learning curve and begin using it right away.

What recommendations would you give to someone considering this product?

I strongly prefer DocuWare, and I advise anyone looking to cut costs on their physical document management system to do the same. DocuWare aids in decreasing paper record-keeping expenses, the manpower required to handle document storage and access, and boosting compliance. Above all, sharing your digital assets both inside and outside of your company becomes entirely secure with DocuWare.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rishabh k.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Comprehensive ECM Solution.

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

DocuWare is an enterprise content management software that is equipped with features to facilitate document management and maintenance. It enables organizations to manage their documents securely, with the ability to control user access. Its cloud-based platform makes it easy for users to access their data from anywhere at any time, even on mobile devices.

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to quickly and securely store large volumes of data. DocuWare's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. It also allows for easy backup and restoration in case of any data loss. Additionally, the software provides powerful encryption to ensure maximum security of sensitive documents.

What do you dislike most about this product?

DocuWare's own help occasionally takes a while to respond to straightforward inquiries, but it also provides a great amount of documentation that can be utilized to address many different sorts of concerns, frequently resolving minor issues without having to place a support call.

What recommendations would you give to someone considering this product?

I would recommend DocuWare for those looking for an enterprise content management solution that is secure and easy to use. The software's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. Furthermore, its drag-and-drop visual interface makes it easy for users to manage their documents with minimal effort.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alexander K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Astounding and safe cloud document management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a safe cloud document management option that provides a ton of fantastic features, but its cost and the reliability it provides for both stored and moving documents make it gorgeous and stand out. This is a fantastic platform that gives us the ability to gather, analyze, and utilize business information all in one place.

What is your favorite aspect of this product?

I especially adore its slick user interface, which makes arranging documents a breeze. It operates flawlessly, differing greatly from our old software, and DocuWare has never flagged us to the issues we had with our previous application. Using this, we were able to quickly automate document workflows at our company, which helped us to maintain the productivity of our employees and provide secure, centralized archiving to protect documents and information.

What do you dislike most about this product?

Even though I prefer the software The only aspect of this platform that I don't enjoy is the classification and placement of things, which occasionally makes it difficult for me to get the file I want. I think this issue might be resolved internally with cooperation from the program's users and our technical personnel if this product enables us to modify a couple of its settings.

What recommendations would you give to someone considering this product?

DocuWare is an excellent choice for companies wishing for an all-in-one, seamless document management platform as it is not only practical but also strong, economical, and highly secure. It is straightforward and a ready-to-use solution that won't take you many hours to deploy and set up.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Saves Time

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