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DocuSign Logo Award Winner Product Badge
Docusign

DocuSign

8.3 /10
Category
DocuSign
8.3 /10

What is DocuSign?

Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.

Company Details


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Awards & Recognition

DocuSign won the following awards in the Proposal Management category

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DocuSign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign.

94 Likeliness to Recommend

91 Plan to Renew

95 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 87

E-Signature

92

Proposals and SOWs

90

Notifications

90

Contract Management

89

Templates

87

Project Management Workflow

86

Tasks and Workflow Management

85

Share & Track

83

Content Residency

83

Integrations

82

Document Management

82

Vendor Capability Ratings

Average 88

Breadth of Features

93

Ease of Implementation

93

Availability and Quality of Training

90

Business Value Created

89

Quality of Features

89

Usability and Intuitiveness

89

Vendor Support

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Ease of Data Integration

84

Ease of Customization

84

DocuSign Reviews

Dominik N.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Simplify signatures: DocuSign's Impact

Likeliness to Recommend

9 /10

What differentiates DocuSign from other similar products?

DocuSign is a well-known electronic signature technology that has revolutionized document management and signing. Fast, secure, and legally binding document signing is essential in the current digital era. DocuSign, which provides a flawless electronic signature experience, has emerged as a game-changing option for legal practitioners. Here, I'll go into detail about its features, prospective upgrades, and why I think it's an essential tool for legal professionals.

What is your favorite aspect of this product?

Legal professionals and clients may easily sign papers using DocuSign's user-friendly interface with no learning curve. The simple procedure makes sure that everything goes smoothly for everyone. DocuSign recognizes the importance of security in the legal sector. Documents are secure and legally binding because to its strong encryption protections and multifactor authentication, giving users piece of mind. Popular document management programs like Microsoft 365 and Google Workspace are easily integrated with DocuSign. This speeds up and increases the effectiveness of the document signing procedure.

What do you dislike most about this product?

DocuSign could stand to offer more robust document editing features, for instance. Although it is essentially a signature platform, adding more advanced document editing capabilities would eliminate the need to transfer between several applications.

What recommendations would you give to someone considering this product?

It is an essential tool for legal professionals due to its user-friendly design, excellent security, flexible integration possibilities, and compliance with e-signature rules. I endorse DocuSign to other legal professionals who want to improve security, maintain legal compliance, and speed their document signing procedures. You have a dependable partner for effective and legally binding document management with DocuSign.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Fantastic and Easy to use

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Charles M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

DocuSign solves everything with electronic signatu

Likeliness to Recommend

9 /10

What differentiates DocuSign from other similar products?

Shortening the period in the same way reduces the cycle time by removing the physical transmission on paper between the various parties for authorization. This is an important feature and whoever had access to it, thanks to the diversity of parties to the contract, enjoyed the benefits. We were able to save a ton of time. The biggest advantage is the reduction in time needed to complete the signing procedure and the convenience of completing it. All team members involved in the closing operation were able to close the documents without much difficulty.

What is your favorite aspect of this product?

Option to incorporate anchor text so that the grouping of the mark fits perfectly with the writing. Also, the assisted signature procedure supports placing the signature in the appropriate locations and leaving none behind. The use of the electronic signature in the mobile version was helpful, because users can have documents signed on the go.

What do you dislike most about this product?

More administrative controls would benefit from more control during the closing phase, particularly for documents that have more than a two-part complication and require a signature. The API needs to be refined, I think DocuSign is facing difficulties. Despite this, from time to time, the API practice is tricky, as it will not give the expectations you want in the real context even though it works perfectly in the testing area.

What recommendations would you give to someone considering this product?

For my partner, DocuSign was helpful in completing the signing procedure via the computer, this is a top tier Fortune 500 company. i was part of the core group in the startup and we applied it to the entire contract domain. Within the contract arena, one can intuit the amount of time and energy it takes to get to the execution stage, based on the existing contract. Particularly in the area of signing various documents involving multiple parties. The use of DocuSign has decreased the duration of the agreement procedure between my client and the other participants.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

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