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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Digital Signature
E-Signatures
User-Friendly
Security
Mobile
Regulatory Compliance
Audit Trail
Notifications
Workflow
Third-Party Integration
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
DocuSign Reviews
Pragya J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Best Contract execution tool
Likeliness to Recommend
What differentiates DocuSign from other similar products?
It's post execution functionality. including but not limited to Contract abstraction work, Contract review work along with easy to execute agreements functionality makes it stand out from its competitors.
What is your favorite aspect of this product?
The easy to execute functionality whereby we are able to execute agreements within a day.
What do you dislike most about this product?
There is nothing to dislike about DocuSign as such.
What recommendations would you give to someone considering this product?
If your organization has a large size and is looking to execute numerous agreements in a day, you can definitely consider DocuSign.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Santosh M.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2024
Easy and good product to use in company
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Pretty good and seamless product
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
May be the cost factor can be per use based
What recommendations would you give to someone considering this product?
Good to use and easy
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Kushpreet V.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Decent Product for e-signing Documents
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Ease of use and third party integration
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Phone Support requires you to pay for it
What recommendations would you give to someone considering this product?
Try out the free version first
Pros
- Performance Enhancing
- Efficient Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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