What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
91 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Signature
Proposals and SOWs
Notifications
Contract Management
Templates
Project Management Workflow
Tasks and Workflow Management
Share & Track
Content Residency
Integrations
Document Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Ease of Customization
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DocuSign Reviews
Scott A.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2023
Does what you need it to do.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
compatibility
What is your favorite aspect of this product?
the ease of use
What do you dislike most about this product?
nothing, it is simple to use
What recommendations would you give to someone considering this product?
it's the most widely accepted
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Nikolas D.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: End User of Application
Submitted Oct 2023
The easiest way to get clients sign contracts
Likeliness to Recommend
What is your favorite aspect of this product?
I get reminders when someone hasn't yet signed the contract.
What do you dislike most about this product?
I don't have something I dislike.
What recommendations would you give to someone considering this product?
The easiest way to get clients to sign contracts electronically
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Helps Innovate
Racquel S.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2023
Love, love, love DocuSign
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Its ease of use. And the fact that you can sign a document anywhere as long as there is internet. And it is also mobile, you can be anywhere in the world and be able to sign an important document as long as there is internet
What is your favorite aspect of this product?
The fact that it takes the guess work out of signing. It points you to where you should sign, where you should add information and where you should move to the next page. And when completed it informs both parties that the document has been signed and gives a copy to each. What is there not to love about DocuSign
What do you dislike most about this product?
Nothing- DocuSign is perfect!
What recommendations would you give to someone considering this product?
Please try it and see how it will change your business. The big fortune 500 uses this product so why shouldn't you be using it too. They use it because it offers effeciency and accountability. Try it and fall in love with DocuSign
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing