What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Intent Extraction
Workflow Processing
Artificial Intelligence Engine
Natural Language Processing
Learning and Adaptability
Personalized Service
Leads Generation
Other Integrations
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Data Integration
Quality of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Ease of IT Administration
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Dialogflow Reviews
Pankaj M.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
User-Friendly interface , excellent voice response
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow's combination of user-friendly features, integration options, cost-effectiveness, and efficient development tools distinguishes it in the landscape of conversational interface platforms.
What is your favorite aspect of this product?
its user-friendly interface and ease of integration, allowing for efficient development of chatbots and voice response systems. The versatility and cost-effectiveness of Dialogflow.
What do you dislike most about this product?
The integration and compatibility issues with some platforms or tools, such as Microsoft Teams, WhatsApp, or DataGrip..
What recommendations would you give to someone considering this product?
If you want ease of use, user-friendly interface, cost effectiveness and its AI and NLP capabilities are great. But you should consider its integrations with other platforms because it is not that good in integration.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Vendor's Interest First
Mahendra S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
A Revolutionizing Product
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is ease to use, with the reliability of google, the quality of process it provides is amazing, the NLP structure is pretty strong/
What is your favorite aspect of this product?
The Conversational part, where we can just discuss the idea and ka-boomm the idea is turning into reality.
What do you dislike most about this product?
As of now, there is nothing much, however the UI can be made more minimalistic.
What recommendations would you give to someone considering this product?
Just understand how prompting works and understand your use case before putting it into Dialogflow.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
guillaume b.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2023
Highly wustomizable chatbot experience
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Mature, powerful, and well integrated with the whole Google Cloud ecosystem (security, endpoint, scalability,...)
What is your favorite aspect of this product?
The NLP power and the LLM integration
What do you dislike most about this product?
It's hard to jump into. Not very intuitive and discouraging at the first try
What recommendations would you give to someone considering this product?
Don't start alone. Leverage expert knowledge or training before starting your journey
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Respectful