Dialogflow Logo
Dialogflow Logo
Google

Dialogflow

8.1 /10
Category
Dialogflow
8.1 /10

What is Dialogflow?

Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dialogflow won the following awards in the Chatbots category

Filter By

Dialogflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialogflow.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialogflow?

2% Negative
2% Neutral
96% Positive

Pros

  • Saves Time
  • Reliable
  • Security Protects
  • Respectful

Feature Ratings

Average 82

Knowledgebase

88

Multi-channel

88

Natural Language Processing

87

Scheduled Availability

85

Application Programming Interface

84

Workflow Processing

84

Learning and Adaptability

83

Personalized Service

82

Voice or Text Input

81

Wayfinding

80

Leads Generation

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

88

Business Value Created

87

Ease of Data Integration

86

Breadth of Features

85

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

79

Ease of IT Administration

79

Dialogflow Reviews

Avinash G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use in development

Likeliness to Recommend

10 /10

What differentiates Dialogflow from other similar products?

Easy to deploy AI chatbot model and excellent service

What is your favorite aspect of this product?

The chatbot part is fantastic to train ours own model

What do you dislike most about this product?

Nothing to dislike but some pricing factor mat occur otherwise it's okay I'm using it

What recommendations would you give to someone considering this product?

Try it once it's fantastic and easy to use to develop any model or Chatbot

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

One of the Best AI Chatbot Builder Tool!

Likeliness to Recommend

10 /10

What differentiates Dialogflow from other similar products?

First of all Dialogflow is provided by google thus most trusted secondly it comes with wide range of unique features you'll get nowhere else and at last everything comes with a simple to understand user documentation which makes it easier to use.

What is your favorite aspect of this product?

We can easily customise our Chatbot without much knowledge of programming and coding, it's really easier to setup and update.

What do you dislike most about this product?

Building and deploying of workflows can be sometimes confusing a little which can be improved more by updating documentation regularly and adding video guidelines to it.

What recommendations would you give to someone considering this product?

If you're interested in setting up a personalized Chatbot for your website or any other application, Google's DialogFlow is best place to start. You can easily create a high end Chatbot or any other Conversational ai using this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prashanth P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Ease of integration with products

Likeliness to Recommend

8 /10

What differentiates Dialogflow from other similar products?

Ease of integration with product

What is your favorite aspect of this product?

Providing custome dataset for chat.

What do you dislike most about this product?

Need some upgradation/changes to be done when changing environment where product runs (changing envirobmwnt from local to prod)

What recommendations would you give to someone considering this product?

Best product to use for integrating chat functionality into the product without much difficulty in integration.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Most Popular Dialogflow Comparisons