What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDialogflow Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dialogflow.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Intent Extraction
Workflow Processing
Artificial Intelligence Engine
Natural Language Processing
Learning and Adaptability
Personalized Service
Leads Generation
Other Integrations
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Data Integration
Quality of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Ease of IT Administration
Also Featured in...
Dialogflow Reviews
Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Improved Communication Efficiency with Dialogflow.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Its user-friendly drag-and-drop interface. I value its ability to demystify the development process and make it approachable for users with different levels of technical skills.
What is your favorite aspect of this product?
It excels in deciphering rules and patterns and showcases remarkable natural language processing abilities. Another notable feature is its analytics capability, which aids in enhancing the bot's performance over time also it offers easy user friendly interface.
What do you dislike most about this product?
Restricted Free Tier: Although Dialogflow offers a beneficial free tier, it has limitations and might not suffice for those who want to extensively prototype before opting for a paid subscription.
What recommendations would you give to someone considering this product?
Pre-existing entities and intents that greatly cut down the time and effort required to build a chatbot from the ground up. overall can boost up most of your business use case.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nishant M.
- Role: Operations
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2023
It seems like a very good bot and a wonderful AI.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
It seems like a very good bot and a wonderful AI generative case wchich ease to use and simply to develop the product in the less time or in a minutes. There is nothing dislike about the product all goes well and smoothly.
What is your favorite aspect of this product?
It can be use in custommer support where as people are very frequently go to the company and seek support from the company, So here this play the vital role and represent the conversational interaction.
What do you dislike most about this product?
There is nothing dislike about the product all goes well and smoothly.
What recommendations would you give to someone considering this product?
I'm frequent to use this application and there are so many feature in this such as and good mode of intergration of the AI.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Debjyoti S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Easy to implement
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Implementation is far easier as compared to other Conversational AI products
What is your favorite aspect of this product?
Broad range of features
What do you dislike most about this product?
Customization is bit difficult
What recommendations would you give to someone considering this product?
Implementation of out of box solution is easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service