What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Configurable Knowledge Repository
Role-Based Access
Intelligent Search
Workflow and Approval Management
Version Control
Rich Text Editor
Cataloging
Multiple File Type Support
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Confluence Reviews
Leigh H.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2024
Enterprise class wiki
Likeliness to Recommend
What differentiates Confluence from other similar products?
It provides familiar and intuitive wiki-style document editing with enterprise class knowledge management,
What is your favorite aspect of this product?
The built-in formatting styles make it quick and easy to author consistent and attractive pages.
What do you dislike most about this product?
Security vulnerabilities have required that the service is taken offline whilst critical patches are applied. Search can sometimes frustrate when pages tagged with included keywords are not included in the results.
What recommendations would you give to someone considering this product?
Wiki-stye authoring may require some training and adjustment if this is not something staff have had previous experience of.
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
- Commodity Features
- Less Caring
Pranav P.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, compared to other platforms, like Microsoft SharePoint or Google Workspace, is known for its simplicity and ease of use in creating and organizing content. Notion, on the other hand, offers a more flexible and visually appealing interface. Each has its strengths; Confluence excels in team collaboration and documentation, while SharePoint integrates seamlessly with Microsoft products, and Notion provides a dynamic and customizable workspace. The choice often depends on specific team needs and preferences.
What is your favorite aspect of this product?
easy to publish things with team, adding features like code snippets are very interesting.
What do you dislike most about this product?
when we publish an item its won't go to draft.
What recommendations would you give to someone considering this product?
i will surely recommend this product to everyone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhinav K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
User friendly & Cost effective
Likeliness to Recommend
What differentiates Confluence from other similar products?
As we know that confluence stands out for its integration with other Atlassian products like Jira and Bitbucket, collaboration across development, project management, and documentation etc. Its user-friendly interface, customizable templates, and rich content creation capabilities amd help us to contribute to its popularity among teams for knowledge sharing and collaboration.
What is your favorite aspect of this product?
It is ease of collaboration, versatile content creation features, and seamless integration with other Atlassian tools. However, the ability to create, organize, and share information in a collaborative environment is a key highlight for many users.
What do you dislike most about this product?
As of now i dont have disadvantage of this product but the minor thing need to be noted which might tunned with customer as dislike. 1) learning curve for new users. 2)Pricing structure to be a consideration
What recommendations would you give to someone considering this product?
Customization: Leverage the customization options, such as templates and macros, to tailor Confluence to your team's specific needs and workflows. Integration Planning: If you use other Atlassian tools like Jira or Bitbucket, consider how Confluence integrates with them for a seamless collaborative experience. User Training: Provide adequate training for team members to ensure they are comfortable using Confluence and can maximize its benefits. Regular Updates: Stay informed about updates and n
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
