What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Configurable Knowledge Repository
Role-Based Access
Workflow and Approval Management
Intelligent Search
Version Control
Rich Text Editor
Cataloging
Multiple File Type Support
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Confluence Reviews
Thabo R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Task planning made easy.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Integration with Atlassian Ecosystem.
What is your favorite aspect of this product?
Knowledge Management.
What do you dislike most about this product?
Can be expensive when used with other Atlassian products.
What recommendations would you give to someone considering this product?
Confluence is designed to scale with the growth of teams and organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Punit G.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2024
An amazing enterprise knowledge sharing tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
It is simple to use and share between teams.
What is your favorite aspect of this product?
Again I would say its simple to use nature.
What do you dislike most about this product?
More text edit options.
What recommendations would you give to someone considering this product?
You should definitely use confluence. Just like other Atlassian suit products, Confluence is an amazing tool and it increases your team's collaboration and productivity.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Kiran C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic product!
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to maintain the knowledge base articles and publish it to the specific required division
What is your favorite aspect of this product?
Privacy setting of the documents and Spaces
What do you dislike most about this product?
Everything is great about this production. No complaints
What recommendations would you give to someone considering this product?
every org need confluence to maintain the docs and articles. It does everything which is required.
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Client Friendly Policies