What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConfluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Add Notes
List Tasks
Due Dates
Task Categorization
Notifications
Task Prioritization
Calendar View
Add Attachments
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Also Featured in...
Confluence Reviews
Arushi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2026
A Practical Tool for Team Collaboration
Likeliness to Recommend
What differentiates Confluence from other similar products?
confluence brings documentation and knowledege sharing and team collaborration together all in one place. It is space and page structure makes informatiion easier to keep it organized and maintain and track everything and crreate multiple project status tracking pages with version history and a plenty of features.
What is your favorite aspect of this product?
i like having project documentation and important information inn one centralized space where we can manage everything also it makes sharing knowledge and colllaborating with team members much easier.
What do you dislike most about this product?
finding specific information can sometime be difficult when there are a lot of pages also search accuracy and content navigation could be improved as sometimes navigation feel cluttery and difficult which can be made intuitive and easier for better experience.
What recommendations would you give to someone considering this product?
confluence is worth considering if your team is needing a centralized platform for managing a huge documentation and sharing knowledge which is shared with controls also It keeps pages well orgnanized to make information eaasier to find whenever needed. And it genuninely improves productivity and collaboration
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Victoria T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2025
Collaboration made effortless.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out because it’s not just a documentation tool—it’s a living workspace where knowledge, collaboration, and execution come together seamlessly.
What is your favorite aspect of this product?
My favorite aspect is how effortlessly it turns scattered ideas into structured, accessible knowledge that the whole team can act on.
What do you dislike most about this product?
At times, the interface feels a bit heavy, and navigating large spaces can be overwhelming—I’d love to see a cleaner, more intuitive experience
What recommendations would you give to someone considering this product?
Take the time to set up clear structures and guidelines from the start—once organized, Confluence becomes an incredibly powerful single source of truth for your team.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rohit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2025
The ultimate solution for Knowledge !
Likeliness to Recommend
What differentiates Confluence from other similar products?
Real-time collaboration: This feature allows teams to brainstorm and co-author documents more efficiently Structured Organization and Searchability: Combined with powerful search and tagging features. Seamless integration with Jira: This tight integration helps developers and project managers easily link the documentation.
What is your favorite aspect of this product?
It's a centralized repository for our organization, which helps everyone from all the teams access the content easily, and our support team can easily help our customers by referring to the SOP's through Confluence. Also, it has a feature to add a comment on the article so that if anything in the article needs to be corrected, they can write down the comment and can discuss it as well in the comment box.
What do you dislike most about this product?
The interface can become more user-friendly.
What recommendations would you give to someone considering this product?
Anyone looking for a clean and intuitive knowledge center must consider them in their evaluation once.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
