What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Reporting
List Tasks
Dependencies
Add Attachments
Task Assignment
Task Prioritization
Task Status
Due Dates
Notifications
Task Categorization
Add Notes
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
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Confluence Reviews
Thabo R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Task planning made easy.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Integration with Atlassian Ecosystem.
What is your favorite aspect of this product?
Knowledge Management.
What do you dislike most about this product?
Can be expensive when used with other Atlassian products.
What recommendations would you give to someone considering this product?
Confluence is designed to scale with the growth of teams and organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Teena T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
I've utilized Confluence for crafting user stories, and it has proven to be a valuable tool for collaborative project documentation. Its features for real-time editing, collaboration, and seamless integration with Jira make it particularly suitable for agile development workflows.
What is your favorite aspect of this product?
It is user-friendly and accessible. The platform's intuitive interface and straightforward navigation contribute to a seamless experience, allowing you to focus on creating content and collaborating without unnecessary complexity.
What do you dislike most about this product?
It's not as powerful as the desktop version. Doing big tasks or creating lots of content seems a bit trickier on the mobile app. Require additional approvals and must send an email to secure access to Confluence due to its elevated cost.
What recommendations would you give to someone considering this product?
It's super easy to use, and you can create and organize documents and projects seamlessly. The way it lets you collaborate in real-time and integrate with other tools like Jira is a game-changer. Plus, the interface is intuitive, making it accessible for everyone on the team. It's like having a centralized hub for all your project info, which is a lifesaver.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Becky N.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jan 2024
"A versatile collaboration tool."
Likeliness to Recommend
What differentiates Confluence from other similar products?
It helps our team to collaborate and share information by providing a centralized platform for creating, sharing, and organizing content. In addition, it can be used in conjunction with other Atlassian products, such as Jira and Bitbucket, to facilitate seamless collaboration across different aspects of project management and development.
What is your favorite aspect of this product?
Confluence makes it easy to manage the business requirement documents. It is really a good collaborative platform which helps me in interacting with my team members.
What do you dislike most about this product?
When real-time editing of multiple pages happen, unresponsive pages error occurs.
What recommendations would you give to someone considering this product?
Its robust capabilities and collaborative nature have made it an indispensable component of our routine.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
