What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConcur Expense Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Concur Expense.
81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Respectful
- Reliable
- Security Protects
- Performance Enhancing
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Expense Detail Tracking
Receipt Image Submission
Single Sign-On (SSO)
Expense Policy Aware
Approval Workflow
Expense Itemization
Optical Character Recognition
Desktop Browser Support
Travel Profile
Travel and Accommodation Booking
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Ryan G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Concur is easy to use but time consuming.
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
It keeps it to strictly expenses and doesn't include any other bulk features. It's easy to use. User friendly.
What is your favorite aspect of this product?
It helps me keep organized with multiple project expenses
What do you dislike most about this product?
Attaching receipts can be slow, sometimes some fields can be autopopulated that currently are not being autopopulated. Sometimes the program flags duplicate entries as warnings that have to be cancelled out, even though they are seperate transactions.
What recommendations would you give to someone considering this product?
It's easy to use. Using both the app and web version in combination is very efficient for entering receipts then taking pictures of them. It helps you manage multiple project expenses with ease.
Pros
- Security Protects
- Trustworthy
- Fair
- Acts with Integrity
Cons
- Slower Product Innovation
- Charges for Enhancements
Nathan S.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Easy to use after first experience
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
features and capabilities that surpass expectations
What is your favorite aspect of this product?
approval being imbedded in the process and expense categorizing
What do you dislike most about this product?
the features may be a little too much to navigate at times
What recommendations would you give to someone considering this product?
a slightly more simplified end user approach
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: C-Level
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
Great product, easy to use!
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Friendly Negotiation
- Continually Improving Product