Expense Management

Expense Management platforms provide for the tracking, approval and reimbursement of incurred business-related expenses. In some systems, trip booking (travel & accommodations), hold-for-approval, and central payment options are available.​

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Expense Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

data-quadrant-awards-badge 2019

Abacus Labs

Abacus

Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.

8.3

Composite Score

8.8

CX Score

+88

Emotional Footprint

85%

Likeliness to Recommend

24

Reviews

data-quadrant-awards-badge 2019

Paychex, Inc.

Paychex Expense Management

Paychex expense management software can help you control and reduce discretionary employee spending, while giving you the visibility and communication tools necessary to understand and manage company policies and spending behavior.

7.9

Composite Score

7.3

CX Score

+67

Emotional Footprint

87%

Likeliness to Recommend

14

Reviews

data-quadrant-awards-badge 2019

Chrome River Technologies, Inc.

Chrome River EXPENSE

Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.

7.7

Composite Score

7.6

CX Score

+77

Emotional Footprint

82%

Likeliness to Recommend

15

Reviews

Intuit, Inc.

Quickbooks Expense Tracking​

See your top spending categories, track your habits over time, and run reports for a detailed view of what you spend with each supplier. Use the QuickBooks mobile app to snap and save photos of the receipts you need for your taxes. Keep all your expense info organized and in one place, so you never miss a deduction. Automatically bring in your bank and credit card transactions, and we’ll categorize them for you.

7.5

Composite Score

7.6

CX Score

+76

Emotional Footprint

78%

Likeliness to Recommend

71

Reviews

Certify, Inc.

Certify

Certify is a leading cloud-based travel and expense management solution for organizations of all sizes, and is the only solution in the expense management industry to offer truly automated expense reporting. With prescheduled, auto-generated expense report creation and mobile capabilities, Certify eliminates the need for paper receipts and spreadsheets, and provides insight into travel and expense spend with a full suite of on-demand reporting and analytics.

7.4

Composite Score

7.3

CX Score

+66

Emotional Footprint

75%

Likeliness to Recommend

12

Reviews

SAP Concur

Concur Expense

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

7.4

Composite Score

7.3

CX Score

+68

Emotional Footprint

78%

Likeliness to Recommend

113

Reviews

Sage

Sage Intacct Expense Management

Sage Intacct Time and Expense Management simplifies and accelerates the entire time and expense process. Your employees enter their time and expense data anytime, from anywhere. Managers are instantly alerted prompt reimbursement in the right currency. Maximize revenue and free your people to focus on client satisfaction—not administrative tasks—by making that process as simple and error-free as possible.

7.4

Composite Score

7.2

CX Score

+65

Emotional Footprint

80%

Likeliness to Recommend

10

Reviews

Workday, Inc.

Workday Expenses

Make expense reporting seamless. Easily capture, submit, and approve expense reports—at work or on the go—with expense reporting software from Workday. Lower costs, improved accuracy, better expense tracking, and faster reimbursements.

7.3

Composite Score

8.0

CX Score

+82

Emotional Footprint

68%

Likeliness to Recommend

21

Reviews

Expensify

Expensify

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

7.3

Composite Score

7.3

CX Score

+67

Emotional Footprint

78%

Likeliness to Recommend

12

Reviews

Oracle

Oracle NetSuite Expense Management

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

6.7

Composite Score

6.7

CX Score

+56

Emotional Footprint

72%

Likeliness to Recommend

10

Reviews

Zoho

Zoho Expense

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

8.9

Composite Score

9.4

CX Score

+99

Emotional Footprint

85%

Likeliness to Recommend

6

Reviews

FreshBooks

FreshBooks Expense Tracking

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT). Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

7.2

Composite Score

7.5

CX Score

+78

Emotional Footprint

64%

Likeliness to Recommend

7

Reviews

Avaza Limited

Avaza Expenses

Track Expenses on the go. Simplify expense management with Avaza. Add expenses in any currency, from any device, or email receipts to your account.

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Composite Score

7.1

CX Score

+79

Emotional Footprint

67%

Likeliness to Recommend

2

Reviews