What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Generous Negotitation
- Reliable
- Unique Features
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Management
Home Page
File Sharing Collaboration
Employee Directory
Workflow & Approvals
Reporting and Analytics
Instant Messaging
Integrations
End-User Workflow Customization
Document Management
News Feed
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Implementation
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Ease of Customization
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Bitrix24 Reviews
James H.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2023
Efficient collaboration tool!
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
With the aid of Britix24, everything works in favor of internal communication because it might replace outdated collaboration tools with a single platform. I adore how attractive and well-organized the website is for this wonderful program. It is very simple to use, and the customer support is excellent. It includes all necessary features and tools, as well as online storage and collaboration options. Using this platform, we can arrange our tasks, projects, communications, files, and the amount of time spent on each task, making it easier for the rest of our team to keep track of everything.
What is your favorite aspect of this product?
Because it resembles our internal social network, its interface is incredibly user-friendly, making it dynamic and simple to use. Video calls are crystal clear and audible, while files and documents are sent and uploaded rapidly. Because it is in the cloud, the computer hadn’t been overwhelmed with data.
What do you dislike most about this product?
I don’t like their notification system because I always see the same notifications every time I log in, the mobile app becomes too slow and occasionally takes a long time to open, and document sharing isn’t always as helpful as I’d like it to be, it takes some time to prioritize our tasks and subtasks, and the premium plans eventually get very expensive.
What recommendations would you give to someone considering this product?
Britix24 was first created with small and medium-sized businesses in mind, but it has since evolved into a very robust platform that, in my opinion, can meet the needs of any company, regardless of size.
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Helps Innovate
Cons
- Charges for Enhancements
AMB. Chidiebere Moses O.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted May 2023
All in One Fantastic Solution
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It has more in-depth provisions, including Task management, CRM, Communication and Document management. It does all these things seamlessly. IT IS ONE PLATFORM, ALL BUSINESS SOLUTION PLATFORM.
What is your favorite aspect of this product?
Better CRM system Narrow down to effective sales lead for helping our sales team We can collaborate as a team on the platform, it is impressive. You don't need different bit by bit software to do work any longer, just use one and its all taken care of
What do you dislike most about this product?
Nothing. It is good for the job
What recommendations would you give to someone considering this product?
It is worth you time and effort. Make sure you have great team culture at your workplace so they can enthusiastically collaborate on this platform and make the best use of it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Olivia L.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
It a great software.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
The best part about bitrix24 is that it provides a unified platform for my files, projects, messages, tasks, and contacts. In addition, it is designed to enhance cooperation and communication among employees, thereby increasing productivity and performance by reducing costs.
What is your favorite aspect of this product?
Bitrix24 provides our organization with everything it needs to manage everything from CRM to projects and processes. I like the simplicity and adaptability of this program; Its features and functionalities make it a great choice for CRM optimization, process automation, project management, document integration, and communication improvement. I’ve used it to create tasks for team members and it works well because it sets deadlines, lets you add followers and attendees, and lets you add sub-tasks to the main task. I like the collaboration part of Bitrix24 because as project managers we can have a separate website for each project.
What do you dislike most about this product?
I have nothing negative at the moment, it’s quite complete and easy to integrate into a company. It’s also an easy-to-understand tool with features that can be adapted to the type of business you work in.
What recommendations would you give to someone considering this product?
It is a tool that is useful in every manner because it allows for seamless and secure online communication, even from a distance, which improves workflow. This platform allows for the easy and professional completion of all tasks, from the gathering of team member views to the monitoring of financial processes or trade. It does this by utilizing systems that are tailored to professional requirements.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features