Bitrix24
8.5 /10

What is Bitrix24?

Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.

Company Details


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Awards & Recognition

Bitrix24 won the following awards in the Digital Workplace category

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Bitrix24 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitrix24.

88 Likeliness to Recommend

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitrix24?

0% Negative
11% Neutral
89% Positive

Pros

  • Generous Negotitation
  • Reliable
  • Unique Features
  • Efficient Service

Feature Ratings

Average 85

Task Management

90

Home Page

87

File Sharing Collaboration

87

Employee Directory

87

Workflow & Approvals

86

Reporting and Analytics

86

Instant Messaging

86

Integrations

84

End-User Workflow Customization

84

Document Management

83

News Feed

82

Vendor Capability Ratings

Average 82

Business Value Created

88

Product Strategy and Rate of Improvement

88

Breadth of Features

87

Ease of Data Integration

87

Ease of Implementation

87

Quality of Features

86

Availability and Quality of Training

82

Usability and Intuitiveness

77

Ease of IT Administration

74

Vendor Support

74

Ease of Customization

71

Bitrix24 Reviews

James H.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient collaboration tool!

Likeliness to Recommend

8 /10

What differentiates Bitrix24 from other similar products?

With the aid of Britix24, everything works in favor of internal communication because it might replace outdated collaboration tools with a single platform. I adore how attractive and well-organized the website is for this wonderful program. It is very simple to use, and the customer support is excellent. It includes all necessary features and tools, as well as online storage and collaboration options. Using this platform, we can arrange our tasks, projects, communications, files, and the amount of time spent on each task, making it easier for the rest of our team to keep track of everything.

What is your favorite aspect of this product?

Because it resembles our internal social network, its interface is incredibly user-friendly, making it dynamic and simple to use. Video calls are crystal clear and audible, while files and documents are sent and uploaded rapidly. Because it is in the cloud, the computer hadn’t been overwhelmed with data.

What do you dislike most about this product?

I don’t like their notification system because I always see the same notifications every time I log in, the mobile app becomes too slow and occasionally takes a long time to open, and document sharing isn’t always as helpful as I’d like it to be, it takes some time to prioritize our tasks and subtasks, and the premium plans eventually get very expensive.

What recommendations would you give to someone considering this product?

Britix24 was first created with small and medium-sized businesses in mind, but it has since evolved into a very robust platform that, in my opinion, can meet the needs of any company, regardless of size.

Pros

  • Continually Improving Product
  • Efficient Service
  • Respectful
  • Helps Innovate

Cons

  • Charges for Enhancements

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

All in One Fantastic Solution

Likeliness to Recommend

10 /10

What differentiates Bitrix24 from other similar products?

It has more in-depth provisions, including Task management, CRM, Communication and Document management. It does all these things seamlessly. IT IS ONE PLATFORM, ALL BUSINESS SOLUTION PLATFORM.

What is your favorite aspect of this product?

Better CRM system Narrow down to effective sales lead for helping our sales team We can collaborate as a team on the platform, it is impressive. You don't need different bit by bit software to do work any longer, just use one and its all taken care of

What do you dislike most about this product?

Nothing. It is good for the job

What recommendations would you give to someone considering this product?

It is worth you time and effort. Make sure you have great team culture at your workplace so they can enthusiastically collaborate on this platform and make the best use of it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Olivia L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

It a great software.

Likeliness to Recommend

8 /10

What differentiates Bitrix24 from other similar products?

The best part about bitrix24 is that it provides a unified platform for my files, projects, messages, tasks, and contacts. In addition, it is designed to enhance cooperation and communication among employees, thereby increasing productivity and performance by reducing costs.

What is your favorite aspect of this product?

Bitrix24 provides our organization with everything it needs to manage everything from CRM to projects and processes. I like the simplicity and adaptability of this program; Its features and functionalities make it a great choice for CRM optimization, process automation, project management, document integration, and communication improvement. I’ve used it to create tasks for team members and it works well because it sets deadlines, lets you add followers and attendees, and lets you add sub-tasks to the main task. I like the collaboration part of Bitrix24 because as project managers we can have a separate website for each project.

What do you dislike most about this product?

I have nothing negative at the moment, it’s quite complete and easy to integrate into a company. It’s also an easy-to-understand tool with features that can be adapted to the type of business you work in.

What recommendations would you give to someone considering this product?

It is a tool that is useful in every manner because it allows for seamless and secure online communication, even from a distance, which improves workflow. This platform allows for the easy and professional completion of all tasks, from the gathering of team member views to the monitoring of financial processes or trade. It does this by utilizing systems that are tailored to professional requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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