What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Generous Negotitation
- Reliable
- Unique Features
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Management
Home Page
File Sharing Collaboration
Employee Directory
Workflow & Approvals
Reporting and Analytics
Instant Messaging
Integrations
End-User Workflow Customization
Document Management
News Feed
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Implementation
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Ease of Customization
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Bitrix24 Reviews
Bruno a.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sujith B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Low cost and have most of the functionalities
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It supports CRM integration with number of applications
What is your favorite aspect of this product?
Bit easy to use and manage
What do you dislike most about this product?
Salary roll-out is not proper
What recommendations would you give to someone considering this product?
Go for it and try it out.
Pros
- Trustworthy
- Unique Features
- Fair
- Client's Interest First
Cons
- Less Productive
- Less Effective Service
- Under Delivered
Patrick G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Powerful intranet solution for any company.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
We utilize Bitrix24 within the company for inner communications, worker catalog, archive administration, inner chat device, shared calendar, etc. It's moreover acting as a spine for CRM, it makes a difference capture the correct data and brings insights to it, ready to target the correct and particular clients for our promoting campaigns, Bitrix24 does this brilliantly and has made a difference a parcel.
What is your favorite aspect of this product?
It has numerous capacities and modules that can be enacted or deactivated agreeing to the comfort and needs of the company, it is exceptionally simple to execute and is prepared to utilize, it is exceptionally great as a corporate social network. I truly just like the IP Communication include, this include is excellent and makes a difference to collaborate and communicate superior, this program can be gotten to from anyplace on a cell phone fair by having the mobile app, moreover extend administration conceivable, permits you to form custom areas and a self-hosting alternative is additionally included.
What do you dislike most about this product?
There are a few aspects that aren't polished or clear enough; it lacks an accounting function; I'd like to have an idea management area and a training schedule with enrollment management; and it's not very rapid or robust development, but he does it very effectively.
What recommendations would you give to someone considering this product?
It may be used as your company's intranet as well as a CRM or project management tool, because you have an incredible number of sophisticated services accessible, with the exception of advanced CRM and Tasks or a massive quantity of online storage. The activity stream is one of the best in its class, and the left navigation may be customized to conceal anything you don't require.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
