Agile CRM
7.7 /10

What is Agile CRM?

Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Agile CRM won the following awards in the Customer Relationship Management - Midmarket category

Filter By

Agile CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agile CRM.

84 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agile CRM?

5% Negative
6% Neutral
89% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 85

Customer Service Management

90

Marketing Management

88

Lead Management

87

Mobile

86

Telephony and Call Center Management

86

Analytics and Reporting

86

Collaboration

86

Quote Contract and Proposal

86

Sales Management

86

Activity and Workflow Management

84

Account and Contact Management

82

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Ease of Customization

89

Quality of Features

88

Product Strategy and Rate of Improvement

87

Usability and Intuitiveness

86

Ease of IT Administration

86

Ease of Data Integration

86

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Vendor Support

81

Agile CRM Reviews

Atul K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Agile CRM from other similar products?

Ease to use

What is your favorite aspect of this product?

Customization of the product.

What do you dislike most about this product?

Complexity of the product.

What recommendations would you give to someone considering this product?

Great product to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi P.

  • Role: Consultant
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Powerful Basic CRM

Likeliness to Recommend

8 /10

What differentiates Agile CRM from other similar products?

We are using Agile CRM to manage our existing and potentail customers and for us maintaing the data in a single place helps us a lot as compared to other CRM product this is a must try one. Have a nice experience working with Agile CRM.

What is your favorite aspect of this product?

Autogenerted email as per the requiste template on daily OR weekly basis.

What do you dislike most about this product?

More help documnet for the capaign feature shoud make the product far better as it is currently.

What recommendations would you give to someone considering this product?

It is a more affordabe option than some CRMs.

Pros

  • Fair
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

Gail N.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Working greatly even it’s a newbie.

Likeliness to Recommend

10 /10

What differentiates Agile CRM from other similar products?

Agile is currently not very well-liked in the market, but we nevertheless decided to test it. Agile follows through on its promises and tackles problems head-on. They are able to offer a full technological stack strategy to the table rather than simply a specialized technology. We are astounded that it provides its all despite being brand-new.

What is your favorite aspect of this product?

Well, it's a terrific tool that benefits the consumer and end user because it makes navigating simple and yields top-notch results to aid in monitoring and the right business judgments. They are wonderful teammates and interact to resolve problems and provide value; they don't try to pinch and spoon us.

What do you dislike most about this product?

Solid Organizational Management and Production support was required because we had a bigger and more complicated engagement. The first two people recognized battled in the position; it took more than six months until a strong supervisor was found. Early goals and deliverable due dates delayed as a result.

What recommendations would you give to someone considering this product?

What they did was practical but efficient. The project's main goal was to improve our data protection stance, which is never easy to accomplish because it nearly frequently has the unintended consequence of altering how people actually work. We had more insight and management over our data and the way it was processed and transported between systems thanks to the solutions, which were less intrusive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Agile CRM Comparisons