In Partnership With SelectHub
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
2
Since last award
89 Plan to Renew
2
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture
Time Capture Physical
Shift Management
Workforce Dashboards and Reporting
Staffing
Attendance Management and Policies
Workforce Scheduling
Workforce Planning and Forecasting
Absence Management
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Human Capital Management - Midmarket
Score 8.0
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Payroll
Score 7.9
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Talent Management
Score 7.7
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Benefits Administration
Score 7.6
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Talent Acquisition Suites
Score 7.5
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ADP Workforce Now Reviews
Jason R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2023
Excellent Human Resources and Payroll Software
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The platform's ease of use and the streamlined processes it facilitates are two of my favorite features. Every business out there should be making use of this fantastic resource.
What is your favorite aspect of this product?
It's fantastic that we can finally see all of our benefits in one place thanks to the integration of the retirement dashboard with the current workforce. The employee voice is an interesting addition as well.
What do you dislike most about this product?
In my opinion, account managers and other forms of customer support might provide more timely responses and assistance. Sometimes I am able to work through problems on my own, but it would be much more efficient to have someone available.
What recommendations would you give to someone considering this product?
Log in to the retirement site right now and bring it into the workplace. This will be useful because I won't have to sign up for yet another site just to keep tabs on the info I need.
Pros
- Enables Productivity
- Saves Time
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Kerron R.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
A Capable Human Resource Information System
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.
What is your favorite aspect of this product?
The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.
What do you dislike most about this product?
The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.
What recommendations would you give to someone considering this product?
The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
User Friendly
Likeliness to Recommend
Pros
- Efficient Service
- Respectful
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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