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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
7.3 /10
CX Score
7.3 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

89 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
13% Neutral
81% Positive

Pros

  • Security Protects
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 76

Time Capture

81

Time Capture Physical

80

Shift Management

78

Workforce Dashboards and Reporting

77

Staffing

77

Attendance Management and Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

74

Absence Management

74

Rate Policies

73

Labor Costing and Splitting

71

Vendor Capability Ratings

Average 74

Breadth of Features

79

Ease of Implementation

78

Ease of IT Administration

76

Business Value Created

76

Quality of Features

76

Ease of Data Integration

75

Usability and Intuitiveness

74

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Ease of Customization

70

Vendor Support

70

ADP Workforce Now Reviews

Alexander B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Works great

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a large suite of products designed for people teams. It has many features and integrations and is realiable and pretty intuitive to use.

What is your favorite aspect of this product?

It's fairly easy to use and has a mobile app!

What do you dislike most about this product?

The UI is definitely outdated and the mobile app is slow to load (the intro animation takes forever).

What recommendations would you give to someone considering this product?

It gets the job done but nothing fancy.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kristin M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great Solution

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

GUI is easy to use and application runs smoothly on mobile devices.

What is your favorite aspect of this product?

Ease of use as well as the app performance

What do you dislike most about this product?

Some features are only available on a desktop device.

What recommendations would you give to someone considering this product?

Consider the ease of use for your end users. ADP is great. Some features are only available on site and not through the application.

Pros

  • Generous Negotitation
  • Performance Enhancing
  • Trustworthy
  • Caring

Sarah L.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Human Resources Management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Among so many used and sought-after software, we decided on ADP Workface, because it integrated all our needs into a single software, thus allowing greater fluidity, performance and profits in our company

What is your favorite aspect of this product?

We needed some software that was complete and covered all the needs we had in the human resources area, we found ADP Workforce, which became our best ally and our work performance changed radically. Our employees have access to all your information, such as their payroll, benefits, vacations, etc., available for when you want to enter and verify, all this without the need to access human resources

What do you dislike most about this product?

The prices are a little high, but its capacity and performance keep the cost negligible.

What recommendations would you give to someone considering this product?

This software has many built-in features, payroll, talent, benefits, data management and employee personal information. Very easy to use, regardless of time, place, and without being at a desk all day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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