In Partnership With SelectHub
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
2
Since last award
90 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture
Time Capture Physical
Shift Management
Workforce Dashboards and Reporting
Staffing
Attendance Management and Policies
Workforce Scheduling
Workforce Planning and Forecasting
Absence Management
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Human Capital Management - Midmarket
Score 8.0
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Payroll
Score 7.9
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Talent Management
Score 7.7
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Benefits Administration
Score 7.6
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Talent Acquisition Suites
Score 7.5
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ADP Workforce Now Reviews
Anthony M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Looking for an all-in-one HR solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Is the fact that it has self-service options and an automated software.
What is your favorite aspect of this product?
I like the overall design and clean interface. It does have a SaaS mobile app feature available.
What do you dislike most about this product?
The poor customer service include long wait times. It's not optimal for small businesses and startups and the tools are difficult to use.
What recommendations would you give to someone considering this product?
I like how it is optimal for growing the business and large companies. I love the integration with other apps the software provides.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Muhammad A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2023
Best salary features
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
data management and security
What is your favorite aspect of this product?
Secure data
What do you dislike most about this product?
SO good so far
What recommendations would you give to someone considering this product?
more detailed information about employees
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
PRIYAM V.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2023
Secure, scalable & well suited for larger firms.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
-It promises enterprise-grade security and auditory compliance. -Single point of data entry to reduce errors. -Payroll tab has various inbuilt widgets useful for the employees, such as the tax calculator. -High level analytics can be generated. Leaders can access the dashboards to generate granular employee reports which help us in making better decisions.
What is your favorite aspect of this product?
Leaves & vacation tracking system is highly versatile.
What do you dislike most about this product?
-Application has same-page reporting system so that users don't have to leave the current page. Due to this feature, each click refreshes the module or the webpage to get the latest data. In real-time, this takes 2-3 seconds and feels like a lag in the software. -Customization after the initial setup is a nightmare. For several months, our employees were looking at widgets based on 'Dollars' because the software wasn't localized. -Only the Premium plan is suitable for larger organizations, which is expensive.
What recommendations would you give to someone considering this product?
Overall, a decent product much suited for larger organizations.
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Generous Negotitation
Cons
- Slower Product Innovation
- Under Delivered
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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