What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Payroll category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 80

On-Demand/Off-Cycle Pay

100

Global/Multi-Country Payroll

100

Analytics and Reporting

100

Vacation and Leave Management

84

Direct Deposit

83

Compensation Management

82

Time and Attendance

82

Benefits Calculation

81

Tax Form Preparation

81

Taxation Deduction

79

HR Systems Interface

79

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

78

Quality of Features

78

Ease of Implementation

77

Breadth of Features

76

Ease of Data Integration

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Business Value Created

74

Availability and Quality of Training

74

Vendor Support

72

Ease of Customization

71

ADP Workforce Now Reviews

Pankaj P.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use great product

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP is one of the top good software used for payroll. This product is with good user interface and many more features

What is your favorite aspect of this product?

Payroll service

What do you dislike most about this product?

I like everything

What recommendations would you give to someone considering this product?

This is good product you can trust on this

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Christine M.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Price match

What is your favorite aspect of this product?

User ease and convenice

What do you dislike most about this product?

Implementation process

What recommendations would you give to someone considering this product?

price match

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Client's Interest First

Pablo Rafael P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Comprehensive payroll solution with some limits.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Better with compliance and regulations

What is your favorite aspect of this product?

One of my favorite aspects of ADP Workforce Now is its centralized, all-in-one platform that combines payroll, HR, time tracking, and benefits administration. This integration streamlines payroll processes, reduces the need for manual data entry, and minimizes errors. The platform’s self-service options for employees are also a huge plus, as they can access their pay stubs, update personal information, and manage direct deposits independently, saving time for both employees and the payroll team. Overall, ADP Workforce Now enhances accuracy and efficiency, making payroll management much smoother.

What do you dislike most about this product?

The biggest drawback of ADP Workforce Now is its occasional lack of flexibility and customization. While the platform is feature-rich, some functions are not fully customizable to specific organizational needs, which can limit how tailored our payroll processes are. Additionally, it can sometimes feel complex or not as intuitive, particularly for users who are new to the system or need advanced reports. Certain updates and navigation steps can also slow down workflow, especially during high-demand periods like payroll deadlines.

What recommendations would you give to someone considering this product?

1. Plan for Implementation and Training: Allocate enough time and resources for the initial setup and training. ADP Workforce Now has a lot of features, and getting familiar with them all takes time. Make use of ADP’s training resources and involve all team members who will be using the platform. 2. Utilize Self-Service Options: Encourage employees to use the self-service portal for tasks like checking pay stubs, updating information, or managing benefits.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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