What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
86 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
On-Demand/Off-Cycle Pay
Global/Multi-Country Payroll
Analytics and Reporting
Vacation and Leave Management
Direct Deposit
Compensation Management
Time and Attendance
Benefits Calculation
Tax Form Preparation
Taxation Deduction
HR Systems Interface
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Human Capital Management - Midmarket
Score 7.8
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Talent Management
Score 7.6
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Benefits Administration
Score 7.6
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Talent Acquisition Suites
Score 7.6
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Workforce Management - Midmarket
Score 7.4
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ADP Workforce Now Reviews
Latika S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2026
User-Friendly Payroll Solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
What I like most is that it keeps payroll, HR, benefits, and employee information all in one place. It makes day-to-day tasks easier to manage and helps reduce the time spent switching between different systems.
What is your favorite aspect of this product?
I really like the reporting and automation features, which help me work more efficiently and save time on repetitive tasks.
What do you dislike most about this product?
I find that creating custom reports can be more complicated than it needs to be
What recommendations would you give to someone considering this product?
I'd recommend taking the time to explore the platform and its reporting tools early on. Once you get familiar with it, it does a great job of simplifying payroll, HR, and employee management in one place.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Laura V.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2026
ADP is not my friend
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Not focused on the customer and should have offered more best practice tools when implementation took place rather than just doing what the customer asked (even though it was wrong).
What is your favorite aspect of this product?
Nothing about this product is a favorite of mine.
What do you dislike most about this product?
I have only 2000 characters, and that is not enough to express my dislikes of this product.
What recommendations would you give to someone considering this product?
Stop what you are doing and look for another product.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
Ronit S.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Sep 2025
ADP : King Of Payroll
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The service which you get is top notch!
What is your favorite aspect of this product?
It’s a reliable product.
What do you dislike most about this product?
Cost is higher however the things are good when you start using it
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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