What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Payroll category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

89 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

5% Negative
9% Neutral
86% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 81

Direct Deposit

86

Time and Attendance

84

Self Service Portal

83

Vacation and Leave Tracking

83

Compensation Management

82

Tax Form Preparation

81

Benefits Calculation

81

Taxation Deduction

80

HR Systems Interface

79

Retirement Plan Tracking

77

Accounting Systems Interface

75

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

79

Quality of Features

79

Ease of Implementation

77

Ease of IT Administration

77

Breadth of Features

77

Ease of Data Integration

76

Business Value Created

76

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

75

Vendor Support

74

Ease of Customization

73

ADP Workforce Now Reviews

Heath B.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a great product for all things HR related - organizational charts, notificiations, time off requests and reporting.

What is your favorite aspect of this product?

ADP has top of the line compliance and updates for the latest compliance issues.

What do you dislike most about this product?

The ADP system feels dated and customer support is not always helpful or understanding.

What recommendations would you give to someone considering this product?

Overall, this is a great product and has all the features a business needs for a payroll / human resources product.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Cons

  • Charges for Enhancements

Randall M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Great for office workers, not remote workers

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Paycor is compatible with autonomous, proprietary software for remote workers with varied schedules.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Compatibility with other software

What recommendations would you give to someone considering this product?

Great for office workers, but not remote workers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Kirk B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use for employees.

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

I don't have any experience with any other products.

What is your favorite aspect of this product?

Ease of use for employees.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Do your research.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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