What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ADP Workforce Now.
82 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Direct Deposit
Time and Attendance
Self Service Portal
Vacation and Leave Tracking
Compensation Management
Benefits Calculation
Tax Form Preparation
HR Systems Interface
Taxation Deduction
Retirement Plan Tracking
Accounting Systems Interface
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Benefits Administration
Score 8.2
View ADP Workforce Now in this category (opens in a new tab)
Human Capital Management - Midmarket
Score 7.8
View ADP Workforce Now in this category (opens in a new tab)
Workforce Management - Midmarket
Score 7.1
View ADP Workforce Now in this category (opens in a new tab)
ADP Workforce Now Reviews
Ayesha A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Great product could be better though
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Could have a better interface
What is your favorite aspect of this product?
Easy to use and reach out to ITS for assistance
What do you dislike most about this product?
interface can be better
What recommendations would you give to someone considering this product?
yes i would
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Security Protects
PRIYAM V.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2023
Secure, scalable & well suited for larger firms.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
-It promises enterprise-grade security and auditory compliance. -Single point of data entry to reduce errors. -Payroll tab has various inbuilt widgets useful for the employees, such as the tax calculator. -High level analytics can be generated. Leaders can access the dashboards to generate granular employee reports which help us in making better decisions.
What is your favorite aspect of this product?
Leaves & vacation tracking system is highly versatile.
What do you dislike most about this product?
-Application has same-page reporting system so that users don't have to leave the current page. Due to this feature, each click refreshes the module or the webpage to get the latest data. In real-time, this takes 2-3 seconds and feels like a lag in the software. -Customization after the initial setup is a nightmare. For several months, our employees were looking at widgets based on 'Dollars' because the software wasn't localized. -Only the Premium plan is suitable for larger organizations, which is expensive.
What recommendations would you give to someone considering this product?
Overall, a decent product much suited for larger organizations.
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Generous Negotitation
Cons
- Slower Product Innovation
- Under Delivered
- Less Friendly Negotiation
Christine C.
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jul 2023
User Friendly and Cost Effective
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now contains a suite of products that ADP is constantly enhancing. The biggest difference from other vendors for us is that it is capable of being a cross border platform to support both US and Canada payrolls in one system.
What is your favorite aspect of this product?
I love the functionality and the ease of maneuvering through the platform. It's an easier product than our last software and my team found it less complicated with less steps for the same end result. The real time preview has saved us a ton of time in our reviews when processing as well.
What do you dislike most about this product?
I don't like the recent update to the payroll dashboard, I don't think it's as effective as it the previous view.
What recommendations would you give to someone considering this product?
Ask to speak to a client who uses the product and has the same features turned on that you're looking to implement.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Under Delivered
