What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Direct Deposit
Time and Attendance
Self Service Portal
Vacation and Leave Tracking
Compensation Management
Benefits Calculation
Tax Form Preparation
HR Systems Interface
Taxation Deduction
Retirement Plan Tracking
Accounting Systems Interface
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Benefits Administration
Score 8.2
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Human Capital Management - Midmarket
Score 7.8
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Workforce Management - Midmarket
Score 7.1
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ADP Workforce Now Reviews
Nimo H.
- Role: Human Resources
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2024
Improvising Success in HR/Payroll
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
It streamlines processes, automates tasks, reduces paper consumption, and fosters better communication with employees. Implementing modules for benefits, recruiting, and onboarding was a breeze with dedicated implementation specialists.
What is your favorite aspect of this product?
I find it intuitive and easy to learn. The personalized service from a dedicated account manager adds a touch of support for troubleshooting. Integrating ADP with other services has been smooth with the right support from the implementation team.
What do you dislike most about this product?
The current figure-it-out-yourself experience during the implementation of additional modules has been a challenge
What recommendations would you give to someone considering this product?
ADP's continuous evolution and willingness to consider user suggestions make it a go-to solution for automating processes. If you're looking to streamline administrative tasks and enhance efficiency, ADP is the system for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Anthony M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Looking for an all-in-one HR solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Is the fact that it has self-service options and an automated software.
What is your favorite aspect of this product?
I like the overall design and clean interface. It does have a SaaS mobile app feature available.
What do you dislike most about this product?
The poor customer service include long wait times. It's not optimal for small businesses and startups and the tools are difficult to use.
What recommendations would you give to someone considering this product?
I like how it is optimal for growing the business and large companies. I love the integration with other apps the software provides.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Helps Innovate
Alexander M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Best and user-friendly payroll and HR solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP WFN is an all-in-one payroll and HR solution that is user-friendly. It has a wide range of features especially the retirement and time tracking delighted me
What is your favorite aspect of this product?
Time and attendance and Time off policies features
What do you dislike most about this product?
The message broadcast timing and the subject are not clear
What recommendations would you give to someone considering this product?
ADP WorkForce now is worth a trial, Its easy to use and less cumbersome
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service