What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
96 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Regulatory Compliance
Contributions and Payment Tracking
Provider Management
Archiving and Reporting
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
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ADP Workforce Now Reviews
Zach K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great payroll/benefits solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Intuitive GUI
What is your favorite aspect of this product?
Services performed as expected. No issues unlike previous payroll/benefits provider.
What do you dislike most about this product?
Can't select multiple pay statements to batch download
What recommendations would you give to someone considering this product?
Great payroll/benefits solution if you have the spend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tim C.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
"Employee management platform"
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
It is an easy to use program, and it has many functions that are very helpful, in these aspects it is much better than other programs.
What is your favorite aspect of this product?
The ADP Workforce Now system has been my go-to for more than five years now. I like the product's robustness and the fact that it includes everything I need in its Human Capital Management (HCM) bundle. The whole life cycle of an employee, from the time they are hired to the time they are off-boarded, is included in the suite. I have access to all HR, Payroll, and Benefits reports. In addition to having a time and attendance module, this platform is really well-designed.
What do you dislike most about this product?
After ADP does an update, the system may go down. Unfortunately, ADP does not provide any information on when the system will be operational during these hours. Using the Bridge is the only way to find the answers you need. It's a huge pain in the rear. Only a few times a year does this happen! If you have an urgent tax problem, it is recommended to file a case with your Representative as well as uploading the tax notices to your account.
What recommendations would you give to someone considering this product?
All of your HR and Payroll requirements may be met by ADP in one spot! All federal and state requirements may be met without having to log in to different platforms.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Shaira S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
Outstanding system to attract the right candidates
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.
What is your favorite aspect of this product?
By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.
What do you dislike most about this product?
No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.
What recommendations would you give to someone considering this product?
I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing