What is Adobe Commerce?
Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Commerce.
81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
71 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Commerce?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Content Management
Order Portal
Catalog Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Microsite Management
Content Localization
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
Adobe Commerce Reviews
Prabhat K.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2023
Innovative and Reliable: A Game-Changer
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Adobe Commerce excels due to its extensive feature set, scalability, tight integration with Adobe's ecosystem, personalized experiences, AI capabilities, and strong developer support, making it a top choice for enterprise e-commerce.
What is your favorite aspect of this product?
Its robust feature set, scalability, and integration capabilities, which are highly valued by businesses looking for a comprehensive e-commerce solution.
What do you dislike most about this product?
Adobe Commerce is its cost, as it can be relatively expensive, particularly for small businesses or startups.
What recommendations would you give to someone considering this product?
For businesses considering Adobe Commerce, it's essential to conduct a thorough assessment of your specific e-commerce needs and budget accordingly. Adobe Commerce is a robust but relatively expensive solution, making it most suitable for larger, enterprise-level companies. Investing in training for your team is crucial, given the platform's complexity, and taking advantage of its integration capabilities with other Adobe products can enhance the customer experience.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
Dipak p.
- Role: Consultant
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Nov 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nikhil K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use, very flexible, Intuitive Interface
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Adobe commerce solutions have consistently excelled in three fundamental aspects, making them a preferred choice for many users. Firstly, their products boast an intuitive interface and a user-friendly design, ensuring they are easy to use and implement. Moreover, in a market teeming with comparable products, Adobe stands out by delivering unparalleled quality and features. Furthermore, Adobe's commitment to customer support is a cornerstone of their success. The company prides itself on providing exceptional support, offering a wealth of resources, from extensive documentation to responsive customer service.
What is your favorite aspect of this product?
1.Intuitive Interface 2.Versatile Toolsets 3.Innovative Features 4.Creative Freedom 5.Reliable Performance 6.Integration and Compatibility 7.Regular Updates 8.Community and Resources 9.Customer Support 10.Industry Standard
What do you dislike most about this product?
1.Resource Intensiveness 2.High cost 3.Steep Learning Curve 4.Dependency on Developers 5.Interface Customization 6. Performance Optimization 7.Upgrade Challenges 8. Extension Costs 9. Little Complexity in Setup 10. Support and Documentation is not so good in some part it hard to troubleshoot the same.
What recommendations would you give to someone considering this product?
Before implementation, define your business needs, goals, and the functionalities required from the platform. Ensure you have access to or invest in the necessary technical expertise. Invest time in understanding the platform and its features. Stay updated with the latest versions, patches, and security fixes. Regularly maintain and optimize the platform to ensure smooth operation and security.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
