What is Adobe Commerce?
Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Commerce?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Content Management
Payment Processing
Order Portal
Catalog Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Microsite Management
Content Localization
Predictive Recommendations
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Adobe Commerce Reviews
Rohit K.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Brian M.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Oct 2023
Very customisable, but can be complicated
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Customisation, 3rd party support is everywhere
What is your favorite aspect of this product?
Familiarity for business and customers
What do you dislike most about this product?
Some basic features are poor such as product and catalog management
What recommendations would you give to someone considering this product?
Check that it suits your business, if you just want basic e-commerce then Shopify or others may be better
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Younss A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2023
Amazing open-source e-commerce tool.
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Adobe Commerce (previously Magento Commerce) provides a plethora of customization possibilities, allowing businesses to personalize their online storefronts to their individual needs and brand identity. Developers can use a modular design to construct custom themes, templates, and extensions, allowing for the smooth integration of unique functionality. This adaptability enables businesses to stay ahead of their competitors and provide clients with a personalized shopping experience, resulting in improved customer satisfaction and higher conversion rates. Furthermore, the open-source nature of the platform encourages an active community.
What is your favorite aspect of this product?
One of Adobe Commerce’s distinguishing features is its capacity to handle large volumes of product data and website traffic with remarkable performance. The platform is built to scale easily, allowing internet businesses to grow, whether they are small startups or major enterprise-level ventures. Adobe Commerce offers fast loading times and responsive user experiences even during peak shopping seasons by employing sophisticated caching mechanisms, database optimization techniques, and scalable infrastructure. This scalability not only improves customer happiness but also allows firms to expand without fear of technical limitations.
What do you dislike most about this product?
Adobe Commerce can be difficult to use, particularly for users with little technical knowledge or familiarity with e-commerce systems. Setting up and operating the system may necessitate a learning curve due to the numerous configurations, extensions, and customization options available. This intricacy may provide difficulties for small firms or individuals who find it difficult or time-consuming to grasp the platform’s full possibilities.
What recommendations would you give to someone considering this product?
Adobe Commerce’s strongest advantages are its scalability and flexibility. It provides a flexible foundation for creating distinct and personalized online stores and caters to enterprises of all sizes. The advantages of using Adobe Commerce include its extensive feature set, easy integration with other Adobe products, comprehensive analytics and reporting tools, and a variety of design and branding options. To assist users in effectively utilizing the platform, it also provides extensive documentation, training materials, and a welcoming community. Recommended.
Pros
- Efficient Service
- Continually Improving Product
- Reliable
- Performance Enhancing
