What is Ada?
Move beyond basic conversations and provide highly personalized interactions that help customers update information, upgrade their accounts, take advantage of targeted offers, make purchases on their own and so much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ada?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Other Integrations
Personalized Service
Workflow Processing
Learning and Adaptability
Leads Generation
Intent Extraction
Artificial Intelligence Engine
Natural Language Processing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Breadth of Features
Ada Reviews
Hezekiah G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Amazing Virtual Assistant Features
Likeliness to Recommend
What differentiates Ada from other similar products?
Ada is both a good chatbot and also great as a virtual assistant. We have been using it for long and it's the best
What is your favorite aspect of this product?
I like the simplicity of this software It's effective and cost effective It's multi-purpose Deployment is easy
What do you dislike most about this product?
Nothing to hate about Ada
What recommendations would you give to someone considering this product?
I recommend Ada as both a virtual assistant and a chatbot
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Inspires Innovation
Githambo K.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
A Powerful Virtual Assistant
Likeliness to Recommend
What differentiates Ada from other similar products?
With this software, it's all about conversations personalization. It's very effective yet comes at a manageable cost
What is your favorite aspect of this product?
Ada is customizable and allows customization which I like It's an easy to use software It's affordable and makes interactions simple and custom
What do you dislike most about this product?
No main hurdles using Ada
What recommendations would you give to someone considering this product?
Ada is a must have if you need a virtual assistant for your business. It never disappoints. It's very effective
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Afdal S.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2022
Pricey but easy to use
Likeliness to Recommend
What differentiates Ada from other similar products?
Simple backend UI for admin to manage and monitor the system.
What is your favorite aspect of this product?
Drag and drop function which makes our daily task easier and faster.
What do you dislike most about this product?
None that i can think of
What recommendations would you give to someone considering this product?
If you're looking for something easy and quick to manage kind of system. This is it. No doubt one of the best in the market now.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing