Voice of the Customer
Top Qualtrics CustomerXM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

With Qualtrics CustomerXM, you get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, so you can gain a holistic understanding of your customers’ experiences and take the right actions that drive meaningful impact.

7.9

Composite Score

+77

Emotional Footprint

14

Reviews

Best Alternatives and Competitors to Qualtrics CustomerXM

Compare how Qualtrics CustomerXM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

SandSIV Switzerland Ltd.

sandsiv+

8.8

Composite Score

+94

Emotional Footprint

18

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, sandsiv+ is:

More Caring

More Inspiring

More Innovative

More Respectful

Better at Integrating

Easier to Customize

Momentive

SurveyMonkey

8.5

Composite Score

+92

Emotional Footprint

22

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, SurveyMonkey is:

More Caring

Easier to Customize

More Reliable

More Innovative

More Respectful

More Efficient

Forsta

Forsta

8.4

Composite Score

+92

Emotional Footprint

13

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, Forsta is:

More Inspiring

More Caring

More Reliable

Better at Integrating

Easier to Customize

More Respectful

SurveySparrow Inc

SurveySparrow

8.3

Composite Score

+86

Emotional Footprint

12

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, SurveySparrow is:

More Inspiring

More Caring

More Reliable

More Transparent

Easier to Customize

Worse at Training

Alchemer LLC

Alchemer

8.2

Composite Score

+79

Emotional Footprint

17

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, Alchemer is:

Easier to Customize

More Reliable

More Inspiring

More Respectful

Less Innovative

Less Efficient

Ask Nicely Ltd

AskNicely

8.1

Composite Score

+78

Emotional Footprint

14

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, AskNicely is:

More Caring

Easier to Customize

Less Innovative

Worse at Training

Less Inspiring

Less Transparent

Medallia Inc.

Medallia

7.1

Composite Score

+54

Emotional Footprint

16

Reviews

Reviews Say

Compared to Qualtrics CustomerXM, Medallia is:

Less Inspiring

Less Respectful

Less Efficient

Less Caring

Less Innovative

Less Transparent