Customer Relationship Management - Enterprise
Top SAP CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

A legacy software solution, SAP CRM provides marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes. Their customer relationship management products enable you to define customers based on their industry and personalize the customer experience.

8.4

Composite
Score

+89

Emotional
Footprint

188

Reviews

Best Alternatives and Competitors to SAP CRM

Compare how SAP CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Agentforce Sales

8.8

Composite
Score

+88

Emotional
Footprint

969

Reviews

Reviews Say

Compared to SAP CRM, Agentforce Sales is:

More Transparent

More Inspiring

Better at Training

Less Efficient

Less Caring

Worse at Support

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.7

Composite
Score

+91

Emotional
Footprint

282

Reviews

Reviews Say

Compared to SAP CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Transparent

More Inspiring

More Innovative

More Caring

Easier to Implement

Worse at Support

HubSpot

HubSpot Sales Hub

8.5

Composite
Score

+95

Emotional
Footprint

56

Reviews

Reviews Say

Compared to SAP CRM, HubSpot Sales Hub is:

More Transparent

More Inspiring

Easier to Use

More Innovative

Less Reliable

Worse at Integrating

Zoho Corporation

Zoho CRM

8.5

Composite
Score

+95

Emotional
Footprint

72

Reviews

Reviews Say

Compared to SAP CRM, Zoho CRM is:

More Transparent

More Caring

More Inspiring

More Innovative

More Respectful

Better at Integrating

Oracle

Oracle CX Sales

8.2

Composite
Score

+90

Emotional
Footprint

185

Reviews

Reviews Say

Compared to SAP CRM, Oracle CX Sales is:

More Transparent

More Inspiring

Easier to Implement

Easier to Use

Better at Integrating

Less Caring

Oracle

Oracle PeopleSoft CRM

7.9

Composite
Score

+91

Emotional
Footprint

61

Reviews

Reviews Say

Compared to SAP CRM, Oracle PeopleSoft CRM is:

More Inspiring

More Transparent

Easier to Implement

More Innovative

Less Respectful

Less Reliable

Oracle

Oracle E-Business Suite

7.6

Composite
Score

+79

Emotional
Footprint

43

Reviews

Reviews Say

Compared to SAP CRM, Oracle E-Business Suite is:

Less Innovative

Less Caring

Worse at Support

Worse at Integrating

Less Reliable

Less Efficient

Most Popular SAP CRM Comparisons