Customer Relationship Management - Enterprise
Top SAP CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Provide marketing, sales, and service professionals with complete customer intelligence to manage relationships and customer-related processes. Our customer relationship management products enable you to define customers based on their industry and personalize the customer experience.

8.4

Composite
Score

+82

Emotional
Footprint

157

Reviews

Best Alternatives and Competitors to SAP CRM

Compare how SAP CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.6

Composite
Score

+84

Emotional
Footprint

795

Reviews

Reviews Say

Compared to SAP CRM, Salesforce Sales Cloud Enterprise is:

More Transparent

More Inspiring

Better at Training

More Respectful

More Reliable

Worse at Support

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.6

Composite
Score

+88

Emotional
Footprint

229

Reviews

Reviews Say

Compared to SAP CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Inspiring

More Transparent

More Innovative

More Respectful

More Efficient

Worse at Support

Oracle

Oracle PeopleSoft CRM

8.6

Composite
Score

+89

Emotional
Footprint

51

Reviews

Reviews Say

Compared to SAP CRM, Oracle PeopleSoft CRM is:

More Inspiring

More Transparent

More Innovative

Better at Training

Easier to Implement

Better at Integrating

Oracle

Oracle CX Sales

8.3

Composite
Score

+85

Emotional
Footprint

165

Reviews

Reviews Say

Compared to SAP CRM, Oracle CX Sales is:

More Inspiring

More Transparent

Easier to Use

Easier to Implement

More Respectful

More Innovative

Zoho

Zoho CRM

8.2

Composite
Score

+95

Emotional
Footprint

45

Reviews

Reviews Say

Compared to SAP CRM, Zoho CRM is:

More Inspiring

More Transparent

More Caring

More Innovative

More Efficient

More Reliable

Infor

Infor CRM

7.7

Composite
Score

+83

Emotional
Footprint

59

Reviews

Reviews Say

Compared to SAP CRM, Infor CRM is:

More Transparent

More Inspiring

Worse at Integrating

Less Respectful

Harder to Customize

Harder to Use

Most Popular SAP CRM Comparisons