Data Quadrant Awards 2023
Business Process Management
SoftwareReviews names CMW Platform, Airtable, Appian BPM Suite, Nintex Promapp, and IBM Cloud Pak for Business Automation as Business Process Management Data Quadrant Award Winners.
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Business Process Management
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
CMW Lab
CMW Platform
Powerful and flexible enterprise-level platform that inspires businesses for digital transformation without coding. Change your approach to business operations with CMW Platform team support on each step. Integrate all the scattered processes into one secure system using BPMN 2.0, API integrations, drag-and-drop and tens CMW Platform patented features on process management.
9.4
Composite
Score
Composite
Score
+100
Emotional
Footprint
Emotional
Footprint
93%
Likeliness to
Recommend
Likeliness
to Recommend
Airtable
Airtable
Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.
8.8
Composite
Score
Composite
Score
+98
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Appian
Appian BPM Suite
All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.
8.7
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Nintex
Nintex Promapp
Promapp is cloud based process management software for creating and storing business processes online. It's easy to use, and being a fully web based tool, process changes are performed and approved online, in the cloud. With Promapp, your business teams can turn complex process maps, Visio charts and lengthy procedure documents into clean, simple process maps that everyone can follow.
8.6
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
90%
Likeliness to
Recommend
Likeliness
to Recommend
IBM
IBM Cloud Pak for Business Automation
IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.
8.6
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
CMW Platform
Breadth of Features
CMW Platform
Business Value Created
CMW Platform
Ease of Customization
CMW Platform
Ease of Data Integration
CMW Platform
Ease of IT Administration
CMW Platform
Ease of Implementation
IBM Cloud Pak for Business Automation
Product Strategy and Rate of Improvement
CMW Platform
Quality of Features
CMW Platform
Usability and Intuitiveness
CMW Platform
Vendor Support
CMW Platform
Vendor Capability Awards
Availability and Quality of Training
CMW Platform
Breadth of Features
CMW Platform
Business Value Created
CMW Platform
Ease of Customization
CMW Platform
Ease of Data Integration
CMW Platform
Ease of IT Administration
CMW Platform
Ease of Implementation
IBM Cloud Pak for Business Automation
Product Strategy and Rate of Improvement
CMW Platform
Quality of Features
CMW Platform
Usability and Intuitiveness
CMW Platform
Vendor Support
CMW Platform
Other Evaluated Vendors
Bizagi
Bizagi BPM
From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.
8.5
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Nintex
Ninetex K2
K2’s low-code process automation platform enables enterprises to speed time-to-market and simplify the creation of modern process applications, automate workflows and transform their businesses.
8.4
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
Agiloft
Agiloft Worklfow and BPM
Increase organizational agility, optimize efficiency, and improve performance with Agile BPM that dynamically adapts to evolving business needs. Administrators can make deep configuration changes using only a browser, so there's no need to bring in programmers every time your process changes.
8.4
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Kintone
Kintone
Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.
8.0
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
Nintex
Nintex Workflow Automation
Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.
8.0
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
Oracle
Oracle Business Process Management
Oracle Business Process Management is the most complete and business user-friendly BPM solution available. It delivers real-time results via Business Activity Monitoring, supports design and implementation of all process types and case management flows, and delivers a rapid ROI while enhancing your operational effectiveness.
7.8
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
SAP
SAP Business Workflow
Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.
7.7
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Claris International Inc.
Claris FileMaker
Take on digital transformation with Claris FileMaker. Quickly build custom apps that solve your business problems today — and tomorrow. Accelerate your business, unlock your team’s creative potential, and drive to better outcomes.
7.5
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
Creatio
Creatio Studio
Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.
7.5
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
68%
Likeliness to
Recommend
Likeliness
to Recommend
Kissflow Inc.
KissFlow BPM
KiSSFLOW is one of the most simplest of BPM Tools available to you, the intuitive 5-step workflow wizard makes designing every workflow process a joy, making it the mot preferred amongst top bpm softwares. The ability to integrate KiSSFLOW with numerous solutions used at work makes KiSSFLOW the ideal cloud bpm software at organisations looking to integrate and automated their workflows.
7.4
Composite
Score
Composite
Score
+77
Emotional
Footprint
Emotional
Footprint
66%
Likeliness to
Recommend
Likeliness
to Recommend
Pegasystems Inc.
Pega BPM
Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
7.3
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
70%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.