Airtable Customer Reviews 2023

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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2 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2023

Strategy and Innovation
Service Experience
Contract Negotiation

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

87 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

2% Negative

4% Neutral

94% Positive

Pros

Caring
Helps Innovate
Reliable
Respectful

Feature Ratings

Average 81

Project Invoicing and Accounting Integration

88

Collaboration

87

Quote to Project Conversion

85

Calendar Integration

85

Workflow Management

85

Resource Management

84

Email Synchronization & Tracking

83

Document Management

82

Time & Expense Tracking

82

Reporting

82

Planning and Scheduling

81

Vendor Capability Ratings

Average 83

Availability and Quality of Training

98

Ease of IT Administration

97

Quality of Features

97

Ease of Implementation

96

Ease of Customization

95

Product Strategy and Rate of Improvement

95

Ease of Data Integration

94

Usability and Intuitiveness

94

Breadth of Features

92

Vendor Support

91

Business Value Created

85

Also Featured in...

Business Process Management

Score 8.9

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Airtable Reviews

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Improve workflow by organizing tasks and projects.

Likeliness to Recommend

9 / 10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Innovative team collaboration workspace.

Likeliness to Recommend

9 / 10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Waleed K.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Feature-Rich Platform

Likeliness to Recommend

9 / 10

What differentiates Airtable from other similar products?

Airtable allows you to create relationships between records in different tables. This feature, known as linked records, enables users to build complex databases with interconnected data.

What is your favorite aspect of this product?

I don't have personal feelings or preferences, so I don't have a favorite aspect of any product. However, I can tell you that users often appreciate Airtable for its versatility, user-friendly interface, and the ability to create custom databases without requiring extensive technical skills. Its blend of spreadsheet-like familiarity and database-like functionality makes it popular among those who need a flexible and collaborative tool for managing data.

What do you dislike most about this product?

While Airtable does offer automation features, some users find the automation capabilities to be limited when compared to specialized workflow automation tools.

What recommendations would you give to someone considering this product?

Begin with a basic setup to familiarize yourself with the platform. As you become more comfortable, you can gradually introduce more complex features and customization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Airtable

Airtable

What is Airtable?

Company Details

Need Assistance?

Awards & Recognition

Airtable Ratings

87 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Business Process Management

Airtable Reviews

Improve workflow by organizing tasks and projects.

Likeliness to Recommend

Pros

Innovative team collaboration workspace.

Likeliness to Recommend

Pros

Waleed K.

Feature-Rich Platform

Likeliness to Recommend

Pros

Most Popular Airtable Comparisons

Asana

Trello

Jira

Wrike

Microsoft Project

monday.com

Feature Ratings

Project Invoicing and Accounting Integration

Collaboration

Quote to Project Conversion

Calendar Integration

Workflow Management

Resource Management

Email Synchronization & Tracking

Document Management

Time & Expense Tracking

Reporting

Planning and Scheduling

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Vendor Support

Business Value Created