Kintone Customer Reviews 2023

What is Kintone?

Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

Company Details

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Awards & Recognition

Kintone won the following awards in the Business Process Management category

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0 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2023

6 Top Rated Capabilities

7 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

2020 Emotional Footprint Champion

2020

Kintone Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kintone.

76 Likeliness to Recommend

Up 1
Since last award

86 Plan to Renew

Up 1
Since last award

81 Satisfaction of Cost Relative to Value

Up 2
Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kintone?

7% Negative

13% Neutral

80% Positive

Pros

Reliable
Efficient Service
Security Protects
Helps Innovate

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Better Management With Kintone

Likeliness to Recommend

9 / 10

What differentiates Kintone from other similar products?

When it comes to business process management, Kintone offers best features It's affordable and smooth

What is your favorite aspect of this product?

It is fast and can easily be tailored to meet business needs It is relatively affordable and the UX is amazing

What do you dislike most about this product?

No bad experiences or issues to raise here

What recommendations would you give to someone considering this product?

It had been helpful in managing business processes and thereby recommend it.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Shanil N.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Distinguished Approach from Kintone

Likeliness to Recommend

8 / 10

What differentiates Kintone from other similar products?

Kintone has the idealistic innovations solutions.

What is your favorite aspect of this product?

Kintone is committed in setting the right standards.

What do you dislike most about this product?

Kintone has articulate help from the developer

What recommendations would you give to someone considering this product?

Kintone delivers the process managing structures

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Toya M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Tactical Avenue for Business Processes.

Likeliness to Recommend

9 / 10

What differentiates Kintone from other similar products?

Kintone enlist all the business processes that a company have.

What is your favorite aspect of this product?

Kintone ensures the functionality is speedy and highly enhanced.

What do you dislike most about this product?

Kintone brings results that are uniform and competently useful.

What recommendations would you give to someone considering this product?

Kintone has proper understanding of all the business processes.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

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Kintone

Kintone

What is Kintone?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

Kintone Ratings

76 Likeliness to Recommend

Up 1Since last award

86 Plan to Renew

Up 1Since last award

81 Satisfaction of Cost Relative to Value

Up 2Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Kintone?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Deployment Includes ability to execute business models in real-time production environments through BPMN; allows for full build-test-edit-deploy cycles of business models.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Kintone Reviews

Jakes M.

Better Management With Kintone

Likeliness to Recommend

Pros

Shanil N.

Distinguished Approach from Kintone

Likeliness to Recommend

Pros

Toya M.

Tactical Avenue for Business Processes.

Likeliness to Recommend

Pros

Most Popular Kintone Comparisons

Oracle Business Process Management

SAP Business Workflow

Airtable

CMW Platform

KissFlow BPM

Claris FileMaker

Up 1
Since last award

Up 1
Since last award

Up 2
Since last award

Feature Ratings

Business Rules Management

Process Management

Form and Report Building

Process Monitoring and Optimization

Deployment

Analytics and Reporting

Collaboration

Mobile

Knowledge and Document Management

BPM Workflow and Approvals

Process Simulation and Execution

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Breadth of Features