What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Performance Enhancing
- Transparent
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Zoho Social Reviews
Ankit D.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
"Good social interaction medium"
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Having the ability to prepare in advance and automate social media publications. Although it is annoying not to be able to post them directly to Facebook
What is your favorite aspect of this product?
Using Zoho Social, you can post links with descriptions of team achievements. Also, we can conduct a poll within the organization, and authenticity is maintained.
What do you dislike most about this product?
There is a cost for all of these apps, but it is the same for all
What recommendations would you give to someone considering this product?
Just go for it, you should at least try it once.
Pros
- Continually Improving Product
- Reliable
- Respectful
- Altruistic
Muthu N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Best Social media integration platform !
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The integration functionality to see all the social media platforms through single application.
What is your favorite aspect of this product?
The UI is so smooth and easy to use.
What do you dislike most about this product?
The external social media message is not straightforward to access.
What recommendations would you give to someone considering this product?
The Zoho social is useful for any mid and small level companies.
Pros
- Over Delivered
- Continually Improving Product
- Reliable
- Performance Enhancing
Sanjay J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Zoho: Easy and Effective Social Media Management
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is an intuitive and powerful social media management tool. It provides an easy-to-use interface to help users manage their social media accounts in one place. It offers a variety of features, including scheduling, analytics, collaboration, and more. With Zoho Social, users can quickly and easily manage their social media presence, saving time and effort.
What is your favorite aspect of this product?
Zoho Social is a great tool for businesses to manage their social media presence. It offers an easy-to-use interface, powerful features, and insightful analytics to help businesses build relationships and grow their audience. It's also affordable and reliable, making it a great choice for businesses of all sizes.
What do you dislike most about this product?
Zoho Social doesn't offer much in the way of reporting and analytics, making it difficult to measure the success of your social media campaigns. It also lacks a few key features, such as the ability to schedule posts in advance.
What recommendations would you give to someone considering this product?
Zoho Social is an ideal solution for businesses looking for an easy-to-use social media management tool. It offers powerful features, such as automated publishing, analytics, and content curation, that help businesses optimize their social media presence.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity