What is Zoey?
Zoey combines powerful B2B functionality with modern B2C capabilities for a best-in-class solution for you and your customers. The app library and APIs allow connection to hundreds of third-party solutions to expand our native capabilities or link Zoey to your other internal solutions such as CRMs, ERPs and order fulfillment solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
73 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoey?
Pros
- Trustworthy
- Acts with Integrity
- Reliable
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-Language Support
Payment Processing
Content Localization
Order Management
Shopping Cart Management
Content Management
Integrated Search
Catalog Management
Multi-Storefront
ERP Integration
Guided Selling
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Zoey B2B Omnichannel Commerce - An Introduction
Zoey Reviews
monika w.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
No thank you
Likeliness to Recommend
What differentiates Zoey from other similar products?
Not sure.
What is your favorite aspect of this product?
Cusromization
What do you dislike most about this product?
Training
What recommendations would you give to someone considering this product?
Not sure.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features
Shelli C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
Zoey still has some room to grow to be ideal.
Likeliness to Recommend
What differentiates Zoey from other similar products?
Zoey has similar features compared to other platforms we have tried.
What is your favorite aspect of this product?
I do not really have a favorite aspect.
What do you dislike most about this product?
We have had unexplainable problems with minimum cart to quantities and product titles change unexpectedly.
What recommendations would you give to someone considering this product?
I would recommend patience as the platform still has room to grow.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Commodity Features
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Good product, good value, sometimes complex.
Likeliness to Recommend
Pros
- Respectful
- Fair
- Transparent
- Friendly Negotiation
