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Zoey Logo
Zoey

Zoey

7.5 / 10
Category
Zoey
7.5 / 10

What is Zoey?

Zoey combines powerful B2B functionality with modern B2C capabilities for a best-in-class solution for you and your customers. The app library and APIs allow connection to hundreds of third-party solutions to expand our native capabilities or link Zoey to your other internal solutions such as CRMs, ERPs and order fulfillment solutions.

Company Details


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Awards & Recognition

Zoey won the following awards in the B2B eCommerce category

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Zoey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoey.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

73 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoey?

4% Negative
12% Neutral
84% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Reliable
  • Respectful

Feature Ratings

Average 78

Multi-Language Support

100

Payment Processing

83

Content Localization

83

Order Management

82

Shopping Cart Management

82

Content Management

78

Integrated Search

78

Catalog Management

77

Multi-Storefront

75

ERP Integration

73

Guided Selling

69

Vendor Capability Ratings

Average 76

Ease of IT Administration

89

Ease of Implementation

83

Ease of Customization

81

Breadth of Features

80

Ease of Data Integration

79

Quality of Features

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

74

Business Value Created

73

Usability and Intuitiveness

71

Vendor Support

69

Zoey Reviews

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

A Complete solution of B2B Sales and Automation

Likeliness to Recommend

8 / 10

What differentiates Zoey from other similar products?

It's more beneficial to grow B2B business, and trusted by many companies. It's has many features than others similar application

What is your favorite aspect of this product?

It has cutting edge technology and innovation ideas to manage your B2B sales and marketing

What do you dislike most about this product?

Nothing. All the features are fabulous

What recommendations would you give to someone considering this product?

Complete solution for Business to Business module system for your projects and work.

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Acts with Integrity

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Flexible e-commerce solution with customization

Likeliness to Recommend

10 / 10

What differentiates Zoey from other similar products?

The features designed specifically for e-commerce businesses, including more customization options, advanced marketing tools, and excelent user interface.

What is your favorite aspect of this product?

The interface is easy for users to navigate and manage their online stores efficiently.

What do you dislike most about this product?

The pricing structure could be difficult for start ups. that is the area where improvement can be there.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alec J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Amazing BTB Catalog Management Solution

Likeliness to Recommend

9 / 10

What differentiates Zoey from other similar products?

The biggest selling point for us was the fact that Zoey has a native API for Netsuite, which results in a very reliable data transfer stream. The catalog management is also great.

What is your favorite aspect of this product?

It took some getting used to, but once we figured out the quirks, we're really enjoying the content management and site-building tools incorporated into the software.

What do you dislike most about this product?

Well-intentioned software "upgrades" sometimes undo customizations in our install, and we have to de-bug and re-set preferences - very occasionally.

What recommendations would you give to someone considering this product?

If you are running Netsuite as an ERP, this is hands-down the best solution that we found. We've beenusing it for almost three years, and we continue to be delighted with the software.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Helps Innovate

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