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Zenefits Logo Award Winner Product Badge
TriNet Group, Inc.

Zenefits

8.0 /10
Category
Zenefits
8.0 /10

What is Zenefits?

Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.

Company Details


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Awards & Recognition

Zenefits won the following awards in the Human Capital Management - Midmarket category

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Zenefits Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zenefits.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zenefits?

0% Negative
14% Neutral
86% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Benefits Administration

90

Employee Record

90

Time and Attendance

89

Payroll Administration

87

Position Management

85

Talent Acquisition

84

Talent Management

82

Workforce Planning

82

Learning and Development

81

Performance Management

80

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

89

Ease of Customization

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

87

Business Value Created

87

Ease of Data Integration

86

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

83

Vendor Support

79

Zenefits Reviews

Matt D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easiest and go to product.

Likeliness to Recommend

10 /10

What differentiates Zenefits from other similar products?

A cloud-based SaaS human resources software called Zenefits assists businesses in empowering their staff, managing transformation, and remaining compliant. The People Platform from Zenefits offers the most complete, user-friendly HR experience available. Additionally, Zenefits has a number of excellent integrations that can help increase efficiency.

What is your favorite aspect of this product?

I adore having things available to me on a single platform. I adore how Zenefits provides me with access to the organizational chart, payroll, and incentives. I adore how versatile it is. I adore the HRIS's look and design, and I can always count on it to provide me with the tools and functions I require when I need them.

What do you dislike most about this product?

When it relates to Zenefits-specific products like the Performance Management app, there is a little learning curve. Regarding the many peer-review alternatives, it is not easy to grasp who has access to what. I rarely use that component of Zenefits because of the functional restrictions.

What recommendations would you give to someone considering this product?

We keep records of all of our personnel' data on Zenefits, which I frequently consult. The Business Intelligence app and the Benefits Administration app are also used by us. Zenefits makes it incredibly simple to manage our insurance policies and health benefits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mariana E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Zenefits for Micro Business HR Concerns.

Likeliness to Recommend

9 /10

What differentiates Zenefits from other similar products?

We use this program to deliver useful data to our teammates in a consolidated location. Whenever it comes to selecting insurance plans, Zenefits keeps it quite simple to consider the program that best meets our requirements.

What is your favorite aspect of this product?

I enjoy how Zenefits gives me notifications about insurance renewals, action plans, and 401k data straight to my private inbox. All data is consolidated, keeping it simple to access.

What do you dislike most about this product?

Cons: The one thing I really don't like is that we can't obtain our private insurance card right from the internet. However, it includes all of insurance providers' contact details so that we may contact them and have the card issued to us.

What recommendations would you give to someone considering this product?

For its simplicity, I would suggest this software to many other smaller businesses.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Helen D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The UI is basic and intuitive 

Likeliness to Recommend

9 /10

What differentiates Zenefits from other similar products?

In Zenefits, we save crucial employee documentation, insurance coverage, organizational charts, paycheck stubs, PTOs and tax records. This, in my opinion, simplifies HR communications and gives self-service site for all these requirements.

What is your favorite aspect of this product?

It enables it so simple to manage healthcare coverage, HR documentation, and Vacations requests. I appreciate possessing a simple solution to keep track of everything vital in one location. I easily access whatever I want from either my PC or the phone app.

What do you dislike most about this product?

When first investigated, Zenefits didn't give affordable health coverage pricing as compared to certain other Performance objectives in the similar category. Although we were a tiny organization at time, my firm needed access to Aetna seeking lower rates.

What recommendations would you give to someone considering this product?

This software is incredibly user-friendly that needs neither training to be successful. I would strongly suggest this software to anyone looking for a comprehensive HR platform.

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Saves Time

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